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November 2023 by Stephen Swidarski
This place is a dump. I like to save money and know what I'm getting into with places like this. So I have a threshold for dealing with 2 star hotels. But dayum.This place looks like a landlords special. There is paint haphazardly over doors and walls. The floor is grode and slicky and gross.Broken glass on windows, furniture scratched to hell, most frustrating is the broken fridge that wasn't level and when I opened it water poured out (see video).Better hope you don't need anything when the manager is off duty because they won't be able to do anything.To be fair they offered a new room but with 2 kids and our stuff sprawled out that's not really an option.So best to avoid this one unless you are really in a pinch.Rooms: Chipped paint, cracked trim, our remote had no batteries, no towel rack. Just poor execution.
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September 2023 by Steven Shaw
The house keeping at this hotel was decent, but rooms were not as good , the new owners, failed as far as I'm concerned, they threw up some paint , the carpet needs to be replaced, the bathroom shower curtain had been pulled from the wall & put back up that left the holes in the wall exposed, & the water from the sink faucet barely ran out , when I called the front desk to let the manager know , the only answer that i got was , the maintenance guy needed a part that call was put in on Saturday, but it never repaired, so my stay wasn't pleasantNoteworthy details: Over priced for the stay , I won't recommend this hotel
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September 2023 by Damone Johnson
I normally enjoy my stay here when I'm in town. The rooms are very nice and clean. You may have a few little tweaks that may need to be tended to before you get settled as the rooms sometimes have missing items like toilet paper, etc. The only major problem I have had every stay I at night you start to smell marijuana in the hallways even though it's a non smoking facility. Another perk is that it is located near the freeway and plenty of shopping and restaurants nearby.
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September 2023 by Jenny Burton
I would not recommend this hotel. I'm pretty easy to please- we were just on a road trip and needed somewhere to sleep. As long as it's clean and safe I'm good. I generously gave 2 stars because it was in a safe area. But the hotel was disgusting! We were on the 3rd floor, I doubt the hallway carpet has been vacuumed in the past 3 months. It looks like they were planning to remodel the hallway but quit midway? The shower curtain rod was barely attached making the shower curtain fall to the middle of the rod- hard to shower. The whole hotel was just dirty! The worker in the breakfast area was so lazy- there were messes everywhere and she just sat there on her phone with her shirt inside out?♀️ the pool was out of order, and the elevator made a loud alarm sound for about 10 seconds everytime we got it. It worked but was scary!! Find somewhere else to stay!!
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September 2023 by Holden Gregg
Gotta say the staff has been very accommodating every time I've stayed here. However the new linoleum floors in the rooms lets you hear your downstairs neighbors as much as your upstairs neighbors. The printer in the business center hasn't worked right in about 3 months and they charge to make copies at the counter. Every night you hear other guests coming and going ALL NIGHT LONG. There is no quiet times observed here.
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September 2023 by Vincent Colombo
This hotel was about what I expected for the price. It’s a bit run down and dingy, but tolerable for one night for the price. The main problem was that there was another guest playing drums in the parking lot between 7 am and 9 am. I went to the front desk to complain around 8:45 am and the clerk said they told the drummer to stop. But by then it was too late and I was wide awake. The only reason we chose to stay at this hotel was so I wouldn’t have to insanely drive over an hour home at 2 am. Now I’ll be driving home on no sleep. So I’m giving this hotel one star because what good is a cheap hotel if you can’t sleep?
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August 2023 by Balena Bunch
Worst comfort suites experience. They didn't have enough towels and we got big Ines from the pool area. Housekeeping didn't clean our room even after 2 requests. Front desk staff wasn't available. Random people roaming the hall and knocking on doors at 230a. We didn't have a phone in the room and the toilet was slow to flush. The water didn't have any pressure.
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July 2023 by tola a
The free breakfast isn’t bad for the price but the room is pretty dirty, I even saw a spider there plus the room telephone is out of order so I had to be using my phone to call front
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July 2023 by Christopher Smith
Decent place to stay. We experienced a few issues during our visit to the Lansing area. We arrived at 2pm which is an hour before check in. They were gracious in providing a room early to us, however the room we first got was clearly under renovation, so we got moved. The pool was also closed during our stay, which was one of the reasons we picked this hotel. I heard kids in there at one point (as did my kids who then also really wanted to go) but when I asked again they said it was only open for employees and their kids and that it would reopen in a couple days (we weren't staying that long). There was a noticeable weed smell sometimes (not all the time). The breakfast was really good with lots of options - make your own waffles, muffins, bagels, cereal, juice machine, coffee machine, etc.
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June 2023 by Sarahgrid WM
NOT Quiet!!! When I think about a hotel I think about a place that is comfortable where you can rest peacefully and enjoy your stay. This hotel is the worse I have ever slept in and I’m so mad and angry. I regret choosing this place for my stay for work. First of all it had a very bad smell receiving you at the entrance of the hotel and in the hotel overall but when I got to my room I thought it wasn’t bad anymore so I tried to stay positive. Throughout my stay I didn’t sleep well and kept been waking up by doors being opening and closing by someone in the neighboring rooms at 2 am and at 3 am so ended up not sleeping anymore. Given the fact that I’m pregnant I was feeling very anxious, my heart was beating fast and I had massive headaches from being sleep deprived. So after 4 am I managed to sleep again but at around 5 am now it was the person staying right above me (I was on the 2nd level as there are only 3 levels) kept walking up and down and the noise was so loud so much that I couldn’t sleep anymore and my discomfort kept getting worse. The machines in my room were also too loud. Couldn’t bare it so woke up to get ready and left the hotel. If all the rooms are this way which I think they might be since the building is very old, then it is truly not as comfortable as the name Comfort suites. I so hated my 2 nights here and I will never come back nor choose this branch again when traveling for work.
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April 2023 by MsKeisha Tyson
Nice location for an late stay just to sleep. Nice desk clerks. However the hotel needs updated just fresh paint over outdated everything. If you need somewhere just to sleep it's cool. If I was in the area on vacation I would not have left anything there.Safety: Not secure when clerk had to check something in the room. He told be make sure you lock up good behind me.
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March 2021 by Draco D.
This Hotel is not comfortable , as soon as you enter the room it smells like death, not to mention the majurana smell that always occurs. Overpriced hotel , paid 250 for a pos room , not worth any of that money.
