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February 2024 by KEITH E GARDNER JR
I rented a car without any problems. C.J. Singletary was very helpful and professional. The car was a Ford Edge SUV. They are not built for wide people. The ride was fantastic, and the trip went very well. The people at the St. Louis Airport added another driver with no problems. A very good experience over all. THANK YOU...!
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February 2024 by charles miller
So far so good, I have to put my car in body shop, they paying for a rental, CJ took my reservation and told me don't worry, we'll see what's up with them. City locations suck, these guys she be better....
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February 2024 by Shavon Monson
I experienced a lil racism here. I waited a while before I wrote this review. He is a manager and that’s all imma say.
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February 2024 by KeWon Seals
One of the best enterprise rental places around, and that Alex is great very professional very fast and very kind. If I could give more stars I would and they had a range of affordable rentals available. Thanks
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November 2023 by Stephanie Thornton
Excellent service
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November 2023 by Lanesha Jackson
PLEASE DO NOT GO TO THIS LOCATION EVER!!!!!!!!!!!!!On Nov 8th, I booked a reservation for an SUV (Nissan Rouge). On the following day (11/9) I went to pick up the vehicle as my family and I was in preparation to take a brief road trip for my aunts funeral. While attempting to pick up the SUV, the representative proceeded to tell me that the only car that was available was a Toyota Corolla. When I asked why was I allowed to book the reservation for the vehicle that was not available, I was told “I don’t know, the system just does that sometime.” I also asked if anything could be done to reconcile and I was told no and handed back my license. NO apology for my inconvenience. No empathy whatsoever. I was extremely disappointed considering it was not a suitable size for my family and I was also in a time crunch as I was planning to hit the road that following morning. I’m done supporting enterprise
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October 2023 by LaTasha Horn
Good service. Knowledgeable employees
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September 2023 by Angelina Baldwin
Doing this review on my mother’s behalf. But I have to give these guys 5 stars because from beginning to the end they made the process smooth, easy, and fun. My mom will definitely be using them in the future again for all her rental needs. She was very weary at first because of the things that people have said about the company and while we can’t speak for the company as a whole but this location is probably one of the best branches out there from my personal experience. You guys remain amazing, I think we had the pleasure of being helping by the assistant manager Alex and he’s a real down to earth and funny guy. We don’t usually do reviews but you guys deserved this one, if we could give you 10 stars we would.
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September 2023 by Louis Olsen
Great job guys! Friendly and went out of their way to accommodate me.
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September 2023 by Char G
Once my auto body shop got through to them, they sent someone to pick me up right away. They were so nice! They treat customers like they care. I originally was upset because I couldn't get through to them on the phone. They are very short staffed, so the best thing is to just go directly there if you can.
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July 2023 by Sarah G
I loved this location. When my car was in the shop paid by my insurance, they advocated for me to get the correct matching vehicle! They were prompt with bringing the car to me at the shop and tools steps to ensure I was happy with the car! They weren’t too pushy with the upsales either. At the end of my rental, they made things right that weren’t. I would highly recommend them!
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July 2023 by Ban Alobaidi
The service is amazing! Each time I went it was excellent, they are very welcoming and helpful!To anyone out there I recommend going to them!
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May 2023 by Ruby Gem
DON'T RENT FROM THIS LOCATION if you are on a budget or if you don't like to get robbed out of your hard earned money. They stole $108. from me after telling me if I returned the vehicle even after they closed that same day that they would not charge me for the next day. I returned it at 7pm and 11pm the next day they charged me for a whole day saying because they didn't enter it in the system right away in the morning that I had to be charged. So I told the guy, while he kept cutting me off, that I asked more than one representative about being charged and the agreements and so forth. He said "me and you didn't discuss it, so it isn't valid" so I said "let me speak to who is in charge". I called back for 3 days and every day his supposed manager was dealing with an emergency situation and that he would get back to me. So I had to fight it with my credit card company.IF YOU DO USE THIS LOCATION make sure you get a verbal and written agreement that you will not get charged for a whole day that you didn't even have the car for. Unprofessional on so many levels.
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May 2023 by Albdoggone Morris
Cam is the Man! He went above and beyond to help me get my rental and saw to fight State Farm for my rental to be insured when my own insurance wouldn’t !
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April 2023 by Jason Benedix
Excellent service. Very friendly and very attentive people.
