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January 2024 by Bessie Jackson
They are always late opening ?
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January 2024 by MICHAEL LAMB
One of the cleanest and best organized stores in the chain. Good customer service with pleasant employees.
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January 2024 by john forrest
Ok place if trying to not get shot in the city
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September 2023 by S T
3 separate bad experiences here. Overall quality of this store is down compared to the others in this area. 3 separate times I have left without making a purchase. I don’t really expect much from any dollar store but it’s like comically bad in here. They don’t take Apple Pay or any tap pay. The front door is broken and falling apart. So you have to form a single file line to shimmy out, bizarre- why wouldn’t family dollar corporate fix this store if it has a steady flow of customers. Good things there’s not an emergency and lots of people trying to get out the door at one time. How is this safe?1) opened ice and food in the frozen cooler is a health hazard. Very unsanitary and dangerous for frozen food and open containers to not be stored correctly.2) I was shopping the clearance section and a worker told me hurry up because she was putting it away because someone was supposed to do it the day before. It was the day after Labor Day and it was summer clearance. Overall weird negative interaction.3) There was water leaking from the ceiling once and racks of clothes everywhere, so damaged dirty merchandise. Also the workers are clearly unhappy based on their attitudes, no customer service skills at all.Overall, it’s disappointing that I can’t shop at a local store. I understand labor constraints but this Family Dollar store is sub par. Compared to the other stores this region and throughout the city of Chicago- this one is disappointing. Skip and go somewhere else.
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September 2023 by Jose Martinez
Bad costumer service the whole time on the phone in the ear having a conversation.They forget to take sale signs down and don't give you the sale when it's their fault
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August 2023 by Will Burnett
Clean store fully stocked and friendly associates
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July 2023 by Gi Gi Cheesecake
This place was meaning it’s about to close down you all better get in there cat food 1 and you all know we pay more then that. 8 pack of tissue / paper towels get up in get in there even if sacrifices need to be mad I sure did was worth it got to feed my fur balls!! All I gotta say is amazon sure is taking over make sure you all put them apps in pick a building you will be just find. Amazon crew !!
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February 2023 by Prince H
Great store nice people friendly employees and i love the new manger she very cool
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January 2023 by Martha Rodriguez
Clean but a small amount of space to walk around
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December 2022 by Ali Reyes
Missing two items that total 18 dollars, cashier bag everything, they be stilling, not cool.
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November 2022 by charles miller
I work for family dollar, and just transfered from another store, and this location is 100% better than my previous store, pictures to come because the pics posted are old....
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May 2022 by Taneaka Brooks
The girl at the register was SO rude. She was on the phone the entire time, had no eye contact and was utterly disrespectful. I told her about the crocs and told her that there was a stain. She got an attitude and was either talking about me on her phone or said out loud that I should’ve told her about the stain before I made the purchase. I had my child with me so I forgot to mention it. She made an ill attempt to remove the stain and gave me $.55 for the inconvenience (I guess). Didn’t say have a nice day or anything. I think her name was Shakayla or Shakyla. But tbh if you’re having a bad day (which happens) or if you don’t like your job, FIND ANOTHER ONE.
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April 2022 by Latrice Jackson
Nice customer service even though there was only one cashier. I found everything I was looking for. Great deals on everything. The store was clean. Plenty of parking.
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April 2022 by Clinique Cottingham
They are getting better with their inventory so that's a good thing.
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March 2022 by Jazmine Groen
Cashier was friendly store was well stocked and had everything I needed so no complaints here.
