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January 2024 by Steven S.
Awesome service. Very knowledgeable. Customize to individual needs. Good shooting range.
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October 2023 by Cory T.
I genuinely shop here quite frequently and they are always pretty knowledgeable. I've have come across very rude customer service before but it was very early on in my journey of shopping there. I've since bought several firearms and traded several ( THEY DO EXTREMELY LOWBALL YOU ON TRADE IN IF I DO HAVE 1 MAJOR ISSUE.) Besides that Great Store Good Staff.
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November 2021 by Steve F.
I have been dealing with Larry for years and I completely disagree with the negative reviews about customer service. I have always been treated well and have received excellent service. Just my 2 cents but don't put too much stock in some of these negatives.
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August 2021 by Buttera M.
One day I went in there carrying a shotgun I bought new from them a few years earlier for $400.00. I didn't tell this to the old, grumpy guy who took care of me. It was obvious he didn't remember me from all the times I'd been there before but that was fine with me. I'd bought other guns and accessories from the place but wanted to see how he'd treat someone he clearly didn't realize was a repeat customer. I pulled the gun out of the case and handed it to him. He handled it like it was a totally foreign object to him, like he'd never even SEEN a gun before, turning it this way and that for the better part of a minute. I swear to you, he looked just like that zombie clumsily holding a rifle upside-down in the film, 'Land of the Dead'. Eventually he asked me what kind of gun it was. Seriously? This guy has worked this same gun store for YEARS and doesn't even recognize a VERY common brand of shotgun? Wow! Next, he lays it on the counter and starts waving his hands over the entire barrel, waving them like some bad magician beginning a lame trick or perhaps like a faith healer attempting to raise the dead. "It's all scratched up!" he proclaims loudly. All scratched up? I'm thinking. There was one, small ding on the tip of the barrel but that was it. I asked him where it was scratched up. He waved his finger (he waved a LOT) over the entire tip of the barrel and says, "All over!" Could he BE more vague? I thought. I just stared in disbelief. Then he says he'll give me a hundred bucks for it and that no one will want to buy it anyway because it's illegal in Chicago. What's that got to do with anything? I'm thinking. We're not IN Chicago. Then he waves his hand (yet again) over the heat shield and the Tacstar Sidesaddle attachments I'd added and says, "These don't add any value and besides, this heat shield only costs ten bucks." Now I'm getting mad so I say, "If that heat shield is only worth ten bucks, why did you charge me twenty-nine DOLLARS for it?" That's it. I've had it. I put the gun back in the case, walked out and will NEVER return.
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August 2021 by Pmh278
Great service
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August 2021 by Bruce Beauchamp
Very friendly staff. Reasonable prices.
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July 2021 by Osei David A.
Found a gun here that I had been trying to find for a while. Was elated that they had it, even though it was priced *at least* $100 more than the MSRP. I bought it anyway and when I came back after the 72-hour background check, I took it in the range with my free range pass to try it out. I didn't bring anything with me, so I bought a box of 50 rounds (reloads), a hat, protective glasses, some $15 ear protection, 1 target and I picked up an UpLULA loader for $40. When dude with the grey hair rung me up, it was $119! WTF! I knew he overcharged me, but I was like this'll be the first and *last* time I buy anything from these guys. I see from other reviews that this common, apparently with "certain people". Bottom line: go somewhere else if you don't want to deal with people that cheat...
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May 2021 by Ronald Robinson
Great service! The staff has years of firearms experience and make great suggestions on purchases. Very friendly as well.
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January 2021 by Kareem M.
TAXING ! stealing from their customers forsure. i was just quoted $929 for a glock 26 LOL
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January 2021 by Dawn Love
Only came for 9mm bullets since every where else is out wont be back horrible service
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October 2020 by Allan F.
Price gouging place the one older guy has a terrible attitude. Too many hidden fees. Didn't offer me anything for spending $900 in the store not even a range pass. Go somewhere else don't put another dime in these guys pockets.
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September 2020 by Glenn W.
I recently purchase and anderson AR15 rifle and a friend of mine took a look at it and told me it was made from a kits. I'm new with rifle and feel taking advance of. Never going back. G.W.
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May 2020 by Terry Slaughter
great place to go shoot price of comfortable bring eyewear glasses and a hat When You're Gone on credit great
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November 2019 by Karen Johnson
very nice staff informative and professional...
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October 2019 by Lori Baran
Larry and John have more knowledge about about firearms and conceal carry than anyone at the corporate owned places and any of the other local ranges in the area . his prices are fair. and his range fee's beat anyone in the area . . the shooting range is very clean and the vent system is state of the art.
