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February 2024 by Adan Garcia
Scooter is number one Great service always
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February 2024 by FiBr D3sir3d
TERRIBLE LOCATION,DO NOT CONE TO ORILEYS IN LANSING IL..What’s the point of a warrenty when the manager wouldn’t give me my warrantied part,(scooter)needs to b fired.
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January 2024 by Dylan Williams
Great local place with a helpful staff and decent prices. The thing that always strikes me about this place is just how friendly the staff are. They actually seem to want to help you and that's a rare treat.One of the employees, Richard, offered to help me put my windshield wipers on when it was super cold out. I actually had to tell him a couple times that I got it and I didn't want him to go out and freeze if he didn't have to.Highly recommended
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January 2024 by Alicia Jones
The cashier was very helpful and had a positive attitude
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January 2024 by William Shakespeare
Friendly and knowledgeable staff.
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December 2023 by Carl Washington
Staff consistently goes above and beyond to help customers
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October 2023 by Rick Hickey
great folks who help with a part issue. Love this place.
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October 2023 by Julianna Shaner
Got stranded kinda far from home. Excellent service from Scooter! Couldn't have had a better place to stop at. Thank you so much!!
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September 2023 by Katherine Metzcus
Their workers are knowledgeable and on point thier prices however is worth the walk nextdoor to AutoZone
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September 2023 by Katie Metz
Their workers are knowledgeable and on point thier prices however is worth the walk nextdoor to AutoZone
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August 2023 by Karyn Hardin
Everytime I come here it’s an unpleasant experience. They can’t even help politely over the phone either. I called about the warranty on a part I had only bought a week prior . Told me it’s nothing they can do and it’s not her fault it was installed wrong and that’s the only reason that part would fail. However it was in fact installed professionally. I also came here to purchase brake pads, the guy demanded I get rotors too. I told him I didn’t need them (as I already had some), he says “well whatever, don’t come back in here trying to get a warranty when the pads wear down”… NEVER again will I go to this location.
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July 2023 by Kjizzle Kjizzle
They guy got mad because I returned a part. Sry I didn’t need the part but the attitude wasn't necessary. Felt like he was trying to intimidate me. He snatched the box and slammed it down on the counter. Pretty sure the surveillance camera caught that. Then he goes get the manager and she comes over all frowned up like they were about to give me a beat down. No worries I won’t return back to your store. Autozone will be my go to store.
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July 2023 by apache latroncal
Please stop smoking inside the store. As soon you open the doors you’ll be greeted by cigarette smell.
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May 2023 by Bart Campbell
Great store they are always friendly and prices are pretty good I will go back if I need to
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May 2023 by Bryson Bjornstad
Coming here was by far the best customer experience I have had in a long time. I was trying to make it back to Ohio and my car broke down close to their store. The manager Roxanne and Scooter were very accommodating to my girlfriend and I. They even bought us pizza! It was evident they were professionals and were respected by the community. Much love for them, and my new favorite parts spot.
