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January 2024 by Kathleen Tate
I purchased my SUV from Phillips in 2014.I have maintained my recommended repairs (all done at Phillips on Torrence) and I have developed a working relationship with Rich. Rich is an excellent and wise service person. I believe that he knows my truck. He knows the history of service because I ask for him and/or request appointments with him for everything. He explains the work to be performed in a way that I can understand. He doesn't rush you or the job. The quality of care is what keeps me going back. His quotes of time and repair costs are consistent and fair.Rich is an extremely nice person who cares about the client and excellent worked performed.Thanks Rich.Kathleen
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January 2024 by Denise Campbell
Michael S. at the Lansing location was very knowledgeable and easy to deal with. I felt he answered my questions and did not pressure or rush us. I do feel we got a great deal on our Malibu. I would recommend him!
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January 2024 by Nia Trevino
Richard in service was absolutely amazing in delivering the perfect experience for me. He was very thorough and explained every step of the way. He made just I had an understanding of every test, every problem, and every solution. He went above and beyond to make sure I was able to get my car back by dinner time, and even helped me to make the repair a little more affordable. I truly appreciated him.
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January 2024 by Megan Dougherty
I had a great experience at Philips. From the time I got there till the moment I left! The service guys Chris and Manny were very welcoming. I was just getting an oil change but Marisol Morales came up to me and asked about getting an appraisal and the whole experience was enjoyable and I feel more knowledgeable on my own car. I look forward to going back!
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January 2024 by Cinnimon Jones
I had a great experience at this dealership. I just walked in just to see if I could trade my vehicle in, and with the help of Daniel Hernandez, I was able to get a brand new vehicle!! But only that, they worked with my budget, the whole sales team was great. ? I do recommend this Chevy dealership to others.
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January 2024 by Mia B
I came up here with my godson and his mom (my friend) while he purchases his new vehicle, and I will say as a guest just hanging around. I had the best time here at the Phillips Chevrolet dealership. Big shoutout too Eric Pickett, Nathan Lindberg, Michael Dalton, Mirasol, Morales, Philip Derkacy, Mr. Ryan Gates, and Mr. Paul A. Bellisaro for the pleasant and professional shown. I would definitely come back here when I’m in the position to purchase a vehicle. I will definitely purchase it from Phillip Chevrolet, and I definitely recommend any and everyone who is looking for a vehicle coming new year 2024 to come to Phillips Chevrolet. My recommendation. Thanks to all the employees who treated me very well as a guest who was just waiting.
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December 2023 by Jasmine G.
Michael was a pleasure to work with. Went over different ways so that I can get the car that I wanted! He worked non stop, and called me back two days later and made it happen!
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December 2023 by Harriet T.
Daniel was excellent and patient!happy with my new equinox! Come see Dan he will take care of you!
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December 2023 by Jennifer A.
Marisol, thank you a million times for making this experience memorable. I was in a horrible car accident on Christmas and you assured me i will be going home in a new vehicle. My new Chevy trax was beyond my expectations! It was beautiful and most importantly loaded with tons of safety features! Thank you for your wonderful customer service, kindness, and taking the time to listen to my needs! I wish you well in your career at Chevy ! Thank you - Jenny A &my dad Jose :)
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December 2023 by Robin Scott
Justin was an absolute charm to work with, made me feel very comfortable in my decision making progress and gave adequate time alone with my son when needed to look talk and think things over. Very detailed with GREAT COUSTOMER SEVICE!!!! Thanks Philips Chevrolet and Justin ❤️ 2024 Chevy Traverse RS
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November 2023 by Lisa Daniels
Went in for oil change and to address squealing brakes on Saturday, 11/25. Was informed what the issue was and told advisor I wanted to fix whatever needed fixing and paid for it. The following day my brakes were still squealing. Called the dealership on Monday, 11/27 but was told no one in Service was available and I should expect a call the next day. I did get a call from Asst Mgr Vera on 11/28 saying she would have the advisor who assisted me but he has not called as of 9am on 11/29. I’m really disappointed in my experience as I’ve being doing to the dealership for service for 10+ years and nothing like this has ever happened.
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November 2023 by Niya Hopkins
My experience was nice and quick!! Donna Lee is the best car sales woman I have ever had. She was pleasant and confident in what she does. She also kept me calm and made sure I didn’t worry. The best car buying experience I’ve had since I was able to buy a car!!!! I will send everyone to her that I can!!!! Thanks Donna!
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November 2023 by Sabrina Bryant
The employees here were so friendly and outgoing. Ms. Marisol Morales has been a godsend, helping to ensure I was able to get a great vehicle and making sure we understood everything and that we were comfortable. The atmosphere was professional and you could tell that everyone there enjoyed their jobs. I would definitely recommend Phillips Chevrolet to anyone looking to purchase a quality vehicle.
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November 2023 by Maya “My” Hunter
This is my first car and I dealt with multiple dealerships during my search and Chevy was the best one. I felt like all my wants in a vehicle were met and I left in a car I love. Monty, my salesman, made sure all my questions were answered and went above and beyond to make this experience memorable. I would rate a 20 out of 10 if I could.
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November 2023 by michael tellez
This is the 3rd vehicle I’ve purchased at Phillips Chevy from my my boy Monty. Like always, he did his best to make sure I walked out with the truck I wanted, and a deal that was best for my family. Definitely be back in the future when I’m ready to upgrade. Thanks again Monty!
