Public Storage in Lansing offers a convenient and hassle-free storage experience. Reserving a unit is free and commitment-free, with the option to use their online eRental service to skip the counter and go straight to your storage unit. The staff, such as Theo and Celina, are praised for their friendliness, patience, and professionalism, providing personalized attention to customers, even seniors. The location is described as convenient, and the app is appreciated for its ease of use. Mike, in particular, is singled out for his excellent customer service, going above and beyond to assist customers and exceeding their expectations. Overall, this Public Storage location is highly recommended for its reliable service and friendly, helpful staff.
Theo was very friendly. Thank you for taking the time to explain all the details. It's not to often someone is kind, patience and respectful to a senior.
August 2024
Great facility! Everything has been amazing so far.
July 2024
The manager, Celina, is absolutely amazing!! Her professionalism along with a friendly attitude and helpfulness keeps me coming back to this location for my storage needs!
