Public Storage in Lansing offers a convenient and hassle-free storage experience. Reserving a unit is free and commitment-free, with the option to use their online eRental service to skip the counter and go straight to your storage unit. The staff, such as Theo and Celina, are praised for their friendliness, patience, and professionalism, providing personalized attention to customers, even seniors. The location is described as convenient, and the app is appreciated for its ease of use. Mike, in particular, is singled out for his excellent customer service, going above and beyond to assist customers and exceeding their expectations. Overall, this Public Storage location is highly recommended for its reliable service and friendly, helpful staff.
Everytime I Come into the Kiosk to pay my bill and the Kiosk isn't working and the Pm's are working- Theo, Mike, Yolanda or Tina they comes out and help me. Everytime they are around they always help me out and are so nice and very helpful! They are a pleasure talk too.
June 2026
Theo was incredible, thank you so much for all your help!
January 2026
Felicia is a great manager she was able to help me download the pubic storage app and set it up she was very kind and patient
