-
November 2023 by Sheila Ivery
This place needs to be shut down! The bathroom was FILTHY, mold around the toilet, holes in the bathroom door, no light bulbs in the lights. JUST DIRTY!
-
November 2023 by michael rupp
Just a word of caution to any one that Is thinking about staying at this motel.The State Police of Illinois Is watching this location for female & male escorts using this Red Roof Inn to do there business deal.
-
November 2023 by John Lindberg
How this place retains the rights to call themselves Red Roof Inn is beyond me. I’ve stayed at many of their locations around the country. Typically you can count on a clean room, comfortable bed and comfy linens. The bed was a joke! Worn out and my wife and I caved in the middle. Paid extra for the “superior room”. Laughable no refrigerator and the room was tiny, dirty etc. STAY A WAY.
-
November 2023 by Mike
First time being at this motel the room smelled moldy the walls were dirty. Holes in the walls and bathroom doors. If you’re staying here and they give you room 227 do not take it please. I was here maybe 20 minutes before I asked the lady to change my room. She said she could after 30 minutes because I just checked in? which makes no sense. Anyway I left and went to the best western. Best decision I ever made. I didn’t get my money refunded but you guys can have it if that’s how the rooms are gonna look. Thanks for wasting my time.
-
November 2023 by Danielle Edmonds
This place was disgusting and does not deserve any stars! It smelled like cigarettes, mold and chemicals. It's a safety hazard! The lock on the door was broke, wires were hanging and light fixtures were burned out. The bed frame was broken, The bed frame was broken, blankets were filthy, In the bathroom was disgusting. This place needs a complete overhaul. The border health needs to come in and condemn it. When you try to talk to the management about it. They pretend they don't understand what you're saying.
-
November 2023 by Kelly Dorazio
I don't give 5 starsThe front desk attendant was wonderful!Rooms are older, but worked for sleeping after a long day of travelRooms: Older hotel, rooms are outdated, but the bed was all that was needed after a long day of travel
-
November 2023 by Yuvetta Bryant
The room bad smell of old smoke ,the mattress kept on sliding,people talking and knocking on the next room door all nite,toilet seat crack only one face towel am glade I bring my own no table in the room,no chair u got to sit on the bed,lights was outs just wasn't a good experience I wouldn't not recommend.
-
November 2023 by Dan Perez
The hotel is in a really bad area. My staff and I stayed there. First night someone tried to break into one of the rooms. Paint is peeling off walls. Holes in doors and walls. In one room the toilet was flushed and flooded the room.Hookers and crackheads all over the place. My staff didn't feel safe to the point where they barricaded themselves once in the room. Will never use again.
-
October 2023 by Robby Samples
Place is terrible , have illegal activities going on all over the pictures online look NOTHING like the hotel , it never gets cleaned bugs in the room , hair all over the floor blood , with a handprint in the bathroom . And then the OWNER threatened my lady and pulled a gun out on her cause she felt unsafe and wanted to
-
October 2023 by Tina Johnson
The rooms are old and outdated the whole environment is disgusting I didn't no I would never put my self in danger just don't look safe and it looks nothing like what's
-
October 2023 by Tynesha Reese
The room was horrible the floor hasn’t been clean in so long it look like dried blood behind the bed against the wall panels the bedding had stains and burn holes the bathroom was filthy and the towels had stains and unknown stuff on them no shower curtain and their was this strong aroma of pine cleaner and urine when I asked for my money back cause we weren’t staying in the room mind you it’s 2am she said because we took more than 30 minutes to examine the room that we couldn’t get our money back and when I asked where it said that at she said it’s part of the policy I asked where does it say it as a customer I should be able to see it she said her boss said it but they will be hearing from my lawyer and I do have video
-
October 2023 by Starlin Frazier
There are all kinds of crazy people standing around outside, sitting on the steps to the entryway and gave me a room that so I was already sleeping in, so I was able to open the door to someone else’s room there is no smoke detector battery. The bedding is dirty with cigarette holes everywhere the bathroom is horrible. This place needs to be closed so don’t even waste your money.Rooms: The room was filthy, dirty. The door did not close all the way which was a safety hazard. No smoke detector battery this hotel needs to be closed down it’s a disgrace.Safety: The entry room door does not close all the way there is no boat walk on the door. No bad around the smoke detector.
-
September 2023 by Antarius R.
Report theft and vandalism for a great nights sleep. Stayed there for a shopping spree weekend in retailing. In other news very good time to make time.
-
September 2023 by Anne H.
If I could, I wouldn't give this place any rating. It's was horrible. There was mold all over the bathroo, the toilet leaked, the AC leaked, we tried wiping up the water from the toilet and the towel came up black. No refrigerator In the room and the bathroom sink faucet was broken and wouldn't shut off completely. When we went to the front desk and asked for clean sheets and the room to be cleaned it was ignored. After 3 trips to the office we finally got clean sheets at 7pm after requesting them that mornin. When we contacted corporate about the situation we were told there was nothing they could do, it was up to management at the location. We will never stay at any Red Roof Inn again.
-
September 2023 by Kate Breaker
They canceled my reservation 30min before I arrived. I booked 3 nights on August 3rd at 1:26pm. I paid in full directly on the Red Roof Inn website, and when I arrived on August 4th at 12:30am, the desk clerk said that my reservation was canceled. That came as a huge shock to me since we had just driven 4hrs from Detroit. I checked my email while I was standing at the counter, and Red Roof sent me a cancellation email at 12:13am. Apparently they did not have the type of room I reserved available....even though I booked it 10 hours in advance. The wifi signal in the rooms is weak, so don't count on getting any work done.
