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October 2023 by ronda
Can’t express how bad my experience was. Gave me a completely different design than I asked for. Terrible customer service.Service: Acrylic nails
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October 2023 by Brashonda E
Used to love this place, affordable and good work. Now they way over charged me and didn’t even give me what I wanted. I always tip but this time was basically forced to give a tip even though I didn’t feel it was deserved. Felt terrible being here.Service: Nail repair
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October 2023 by Ms Darlene (livelifewell)
I love this shop and I love my Nail tech Seven she does a great job of taking good care of my nails
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October 2023 by anne anderson
Great experience every time I'm there
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April 2023 by Darlene Purkett
Seven is great always does a fantastic job on my nails.
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December 2022 by __lovely bree__
I have been here 2 hours and they have been taking people that have been here after us, im not coming again. SPEND YOUR MONEY AT LANSING NAILS NOT HERE!!! ❤️❤️
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October 2022 by April Bell
The worst customer!!! They don’t pay attention to who’s next, they allow others to go in front of you. No type of structure in the salon and they have bare minimum service. Nails don’t even last. This reminds mewhy I drive to the city or downtown Chicago to get my nails done. Don’t waist your time.
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August 2022 by Crystal Mcginnis
Asked how long it would be even tho I made a appointment the lady rudely wouldn’t look in the book taking everybody but me and my family ……
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July 2022 by Terry Yates
many colors to choose from, good value for services.
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June 2022 by Laurel B H.
I suppose the 2 hour wait, which I was NOT told about when I came in, is incidental to this place. I've been coming here for YEARS, and have never been so ignored and overlooked. the only reason I'm still here is because after waiting this long, I don't have any other free time this week. love the prices, and until today, felt the staff was fine. To me, the omission of the wait when I first entered is incredibly poor customer service....
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June 2022 by My account
This place has really gone downhill.They refuse to have a sign in sheet and can't keep track of what order the customer enter the shopWhen the issue is addressed with themThey refuse to acknowledge the issue.And will flat out lie to the order that patrons entered the shop.Even if others patrons informed them of the orderOne may think that all African Americans people look alike to them and they can't tell us apartBut we all know that can't be the cases........
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June 2022 by Tasha S.
I arrived at 5:20 pm sat patiently until calked to get pedicure then my feet dried for 30 mins then I sat until they realized they didn't call me to get my nails done to be told come back tomorrow and she'll only charge me 20 for the pedicure gas is 5.49 a gallon and I live 30 mins away and they want me to come back I don't think so.... I paid the 20 and left i will not be returning and mind you i have been a loyal customer for over 15 years not any more this is poor customer service at its best. They have one star because you can't give half
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February 2022 by Takeeba Moore
Very rude, terrible customer service, no sign in sheet They do not greet you when you come in. I’ve been going for over 10 years and had several bad experiences with the quality of work and bad attitudes. One visit the nail tech got upset because I told her she needs to slow down because she was rushing on my feet and filing my nails too hard. She got upset, threw the tool in the water and walked off. I was so upset. I sat there at least 10 minutes before anyone acknowledged me. Finally someone came and fixed my feet. That was the last straw. I will not go back again, and would not recommend them to anyone. They talk about you in your face and beg for tips. They deserve no stars!
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January 2022 by Venetta Steward
Not the last to enter but the last to leave. Nails were not great and I didn't tip this time. Been coming here for over 15yrs because prices were great. New faces and service standards and they expect tips no matter the service quality.
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October 2021 by seina white
Always great experience very nice people and very helpful
