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December 2023 by Patti Ott
I went online and placed an order for 3 quarts of paint. should have been ready (if in stock) in 2 hours. 2 DAYS later I called and they said it was ready but "no one put it in the system" so I would NEVER have been notified had I not called to check the status of my order. NOT the way to do business!
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September 2023 by Mike Wolski
Always good and helpful customer service!
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September 2023 by Judy Finlayson
Employees are always helpful and friendly. I've used the Lansing Sherwin Williams for all my painting projects during the past 30 years. Great quality paint that holds up well. My shed and the rooms I painted long ago still look newly painted.
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May 2023 by Elaine Ericksen
Excellent service. Staff are friendly and knowledgeable.
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December 2021 by Joe Lopez
Very friendly staff knowledgeable, I was in and out of the store quick!
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August 2021 by Kathy Gwin
Lady behind the counter very curt. Offered no help and the store was pretty empty.
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February 2021 by Danielle Washington
The store associate was very helpful and knowledgeable. It didn't want blue undertones in my gray paint. He gave a suggestion and it looks nice in my bathroom. Also SW paint is reasonably priced compared to others with excellent coverage. I'm going back tomorrow to get my gallon to complete my bathroom.
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January 2021 by Kyla Shokunbi
I inquired about a product and was blown away by the quality customer service I just received from Lorenzo. He is an A1 representative of the company.Lorenzo answered all of my questions. He took the time to look up the pricing, availability, and even offered to check different locations to place the item on hold on my behalf.I was blown away that he was going above and beyond my expectations.Thank you for your assistance!P.S. Lorenzo needs a raise!
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December 2020 by Kyla B.
I inquired about a product and was blown away by the quality customer service I just received from Lorenzo. He is an A1 representative of the company. Lorenzo answered all of my questions. He took the time to look up the pricing, availability, and even offered to check different locations to place the item on hold on my behalf. I was blown away that he was going above and beyond my expectations. Thank you for your assistance! P.S. Lorenzo needs a raise!
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September 2020 by Davion Pruitt
They get 5 stars for variety and a clean store. They get 1 star for attitude and helpfulness, so average of 3. The young girl there had her nose up so high I’m surprised she wasn’t light headed
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June 2020 by Teresa Hearn
Excellent customer service!!
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June 2020 by Lonnie Walker
Excellent
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October 2019 by Jeff Szakacs
I was never at Sherwin Williams don't know why this is on my phone.
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June 2019 by omar lopez
They have very knoledgeable staff specailly Gabi, she was Awesome she went the extra mile to make sure my project was done right!!
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June 2019 by Kimberly Carmen
The staff is friendly and it was a quick check out.
