Total Wireless in Lansing, IL, offers customers wireless freedom with affordable plans and no long-term contracts. Known for its budget-friendly Multiline plans, customers can add a 4th line at no extra cost. The store is backed by the Verizon network, ensuring reliable service. Reviews highlight exceptional customer service from staff members, particularly Eddie and Josh, who are praised for their friendliness, helpfulness, and detailed explanations. Many customers express satisfaction with the great value and deals offered, along with the option to keep their own phone and number. Overall, Total Wireless is celebrated for its welcoming atmosphere and commitment to customer happiness.
Changing providers doesn't always go smoothly, Hats off to Eddie & Sebastian who worked tirelessly to accomplish the mission !
December 2025
An Absolutely amazing experience. We received great customer service from Eddie and Josh. Eddie is the Man for real!!!!! I definitely like total wireless but I really love Lansing Total wireless… Great service!!!! Great value!!!! Lots of laughs and savings!!!!!
December 2025
Eduardo Perez has given us such great customer service, explains everything in great detail to understand, and honest in his work. Gracias man
