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July 2024 by Charity Renteria
If I can get this pharmacy zero stars I would. My doctor sent in a prescription for my son and they say they never received the prescription even though the prescription shows up in my my chart and I can see that it was sent 5 hours prior to me calling. Ridiculous.
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June 2024 by Derrick Bragg
I had some packages from work rerouted to this store but I didn't know they were pretty big boxes and they couldn't fit inside my car. Scott, the Store Mgr, let me take the contents out of the boxes and he
disposed of the cardboard. I then could fit everything in my car. This great example of excellent customer service has made me a customer of this store and Scott for as long as I'm living in this neighborhood!! Walgreens should have more workers like him!!!!⭐️⭐️⭐️⭐️⭐️ 5 stars!!!!
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April 2024 by Carolina
Literally most disorganized pharmacy. Doesnt update you on anything and give you attitude for absolutely no reason. Thinking about switching over because you will not get answers from them, and if you do they are 90% incorrect.
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April 2024 by AOC CHICAGO ALPHA OMEGA CLAN
Horrible pharmacy. Staff was rude and refused to refill prescription
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April 2024 by Jacob Ellis
This location is no longer 24hrs. and this saddens me greatly. This is because I work 2nd shift and so I can no longer stop here after work and isn't another 24hr location nearby.
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February 2024 by Kiana G.
The entire store from the cashiers to the pharmacy have the worst attitudes and today was no different. Cashiers refuse to call for help when the line is exceedingly long and is there ever a manager on duty? Whomever is the store manager should be replaced.
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January 2024 by M D
This pharmacy is a joke.
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January 2024 by Latonya Burnam
Andrea pharmacy technician is so very professional, helpful and knowledgeable about her job. She’s very polite and friendly and she goes above and beyond to help customers. Wow! She’s the Best!
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October 2023 by Antonio Parrish
Very,very, very slow ? ?
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September 2023 by Famous foot Doc
I would give this place less than a star, I don’t usually write reviews but I was treated so poorly the the old Caucasian cashier, I had just gone across the street to Aldi and didn’t have a bag, and needed to also pick something up from Walgreens. I walked in and just asked the cashier for a bag just so it didn’t seem like I was walking around with items I didn’t pay for. The cashier rudely responded “we don’t just hand out bags to any person who walks in” at this point I replyed I’m sorry I don’t want a bag I’m buying something but didn’t know if I should just be walking around with items in my hand, I don’t want to seem like I’m stealing. The cashier rudely responded no we don’t just give out bags to anyone who walks in….. some other employee kindly stepped in saying sorry but don’t worry we know you didn’t buy those here don’t worry. When I was checking out I refused to checkout with her. The cashier was so incredibly rude I refuse to come back to this Walgreens and they have lost my business for good. If I didn’t need to buy items from here in a rush I would’ve walked out of here just with how I was treated by this racist lady. This is no way to treat someone especially if you work in customer service . Good riddance
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August 2023 by Betsy J.
I had a prescription filled and when I was setting up ,y prescription for the following day did I see where the drug expired 3 months ago. Called and there was no apology at all, no explanation as to how this medication is still on the shelf.
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July 2023 by Sunnette Varnado-Smith
I came to the Walgreens at 3564 Ridge Road, Lansing IL on Tuesday 06/26/2023 and was treated very rudely and unprofessionally by the pharmacist Amanda ( who refused to give her last name ) and the store manager Shana Terrek. Shana Terreck admitted that she was not knowledgeable about the medications and useless.The pharmacist, Shana, was also unhelpful, had no customer service experience and would only refer to me as ma’am, instead of by professional name as a physician.This Walgreens store is in disarray with construction and a health and fire hazard.This Walgreens at 3564 Ridge Road, Lansing, IL should be closed during construction to prevent liabilities and harm.Also competant and qualified people should now be hired to service the public.
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July 2023 by Cheryl McAllister
Pharmacy, makeup, sundries and various other products.
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July 2023 by John Buchanan
Superb experience! Everything easy to find and a Great Staff!
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July 2023 by Ed Knoll
Staff was very helpful
