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June 2024 by Paul ..
The customer service at this store is non existent and the employees are mean. I can't believe that it is so difficult to find competent employees especially at the customer service desk.
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March 2024 by Nikyta N.
The customer service is terrible and it's said that it's only like that in "our" Wal-Mart stores. No one wants to help. They lock everything up and then refuse to answer the call button. The young lady who monitored the self check out was clearly hired as a mannequin because she just stood there and twirled her hair instead of helping seniors with the self checkout purchase. She turned her head every time the green light turned orange. The aisles are all over the place and this wasn't the case a couple of years ago. The fruit section is always so sloppy. Please hire people who enjoy customer service and keep this store looking nice like other neighborhoods.
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January 2023 by Elliot V.
This Walmart is very unresponsive. I've called their phone number and selected extension 3 and no one picks up the phone. After it rings for over 3+ minutes the call disconnects. This Walmart needs attention from leadership. If you have Walmart+ in home delivery, and this is the Walmart you have to use, prepare to NOT receive your deliveries as they get delayed significantly and often. As of right now, new Walmart+ orders have a lead time of 6+ days!
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August 2022 by Alethea P.
The store doesn't honor posed prices. I went to customer service because the item rang up differently. The sled associate went to check and came back stating the manage were said i could get $50 dollars. The price was posted and it lsp read exactly what the item is. The sales associate said it's because they have been remodeling...
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August 2022 by John M.
Trash employees. Plenty of other Walmart's to go to that handle their customers much better.
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August 2022 by Maria V.
Currently in the store self serving machines. Out ! Only 3 cashiers open, about 15 customers in es line. Customer Service 10 ítems or less Electrónics no produce. Have been waiting to check out over an hour now.
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May 2022 by Elizabeth R.
i'M A Senior Citizen and bought an air conditioner there yesterday 5/11/22 I asked if someone could help load it into my van. Oh yes they said I waited over 20 minutes and NO ONE ever came to help!! I had to struggle greatly my self to get this Heavy box out of my cart and into my van. Very disappointing that they care so little about helping out an obvious senior citizen
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November 2021 by Daija H.
This is the worst walmart I have ever been too. The store managers are extremely rude and treat their employees like their robots. There are never any carts available. DO NOT COME HERE!!
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September 2021 by Neal C.
This Walmart is sorry!!!! The associates can't even issue out a fishing license. They need to be immediately replaced
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August 2021 by Robert H.
*Never any carts!! *Shelves empty most of the time *Items stocked in place with incorrect price *Price not honored when stocked in wrong place *1 checkout line * Self Checkout lines extremely long * Half the self checkout machines not working most of the time *Money center always closes 1-2 hours early *Handicapped Parking always taken by individuals with no permit just sitting in their car *Electronics DEPT Always has just 1 employee who scrambles between opening locked cases, looking for items for customer and checking out at the register Bottom Line: POOR MANAGEMENT!!
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April 2021 by Carolyn W.
This is the worst Walmart that I've every been too. I've been here twice and each time there are never any shopping carts in the store , they are all outside, when you ask the employee standing at the door about the shopping cart, you are told that you must go outside to get one. I have tried twice to support this Walmart but the people in the store are very rude, and look at you like you are crazy if you ask for assistance. Shelves are aways empty and the only check out they have is self check out and lines are horrible, it seems like a new manager is needed here. I tried twice, no more . If you want to have a bad shopping experience, go here, if not stay away.
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January 2021 by Michelle B.
I shopped here on Friday January 14, 2021 at 10 am and to my absolute shock, there was only one register opened with a line of 9 people waiting. The customer in front of me asked a manger if she could open another lane and she said no due to being short staffed. After waiting in line for 20 minutes, another register opened up without anyone announcing it let alone offered those of us who had been waiting forever the opportunity to move over to the newly opened register! I have never experienced such terrible customer service. I would drive the extra 12 minutes across the boarder to the Walmart in Hammond , Indiana which provides wonderful customer service!
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December 2020 by Matt M.
Dirtiest store I have ever walked into. Shelves not stocked and random items laying around. Almost anything costing more than 10 dollars is locked in a case. I went to the self check out and it said it required an employee ID. Obviously I understand certain items need to be checked by employees, but what I don't understand is how I had to stand there for 10 minutes and wait for someone to enter the ID. All the workers just stood around and ignored me. Finally, Cameron's jackass walked up and put the ID in after noticing us and still doing nothing. Don't waste your time, go to Homewood.
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December 2020 by Heather H.
I can't believe this Walmart has 2.5 stars. This place is ghettooooo to the fullest level. It's like shopping at a junkyard!! I mean literally all their items are on the floor, no cashiers and not even workers to bring in the carts. I wouldn't trust buying anything that goes in your mouth from this place. The manager should be ashamed to get paid for operating a store like this. I wish I could take back the 1 star they force you to pick for reviews. I've been living in this area for 15 years and this store (even when it was down the street at first) has ALWAYS been horrible!!!!
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August 2020 by Montana D.
the worst walmart ever please don't come in here they sold us a broke air conditioning that we brought yesterday and didn't give us our money back. THE WORKERS ARE LAZY THE MANAGERS ARE IRRESPONSIBLE! Don't shop here!
