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October 2023 by Earl Dixon
Bought a brand new tire for them for my spare a while back. This tire has never been on the road. Checked it's pressure recently and it was flat. Aired it up and a day later flat again. Took it to a different repair shop to get it resealed. They not only had to clean off rust from the rim but found a staple and a screw in the tire. Again this tire was sold as new and I have never had it on my truck at all.
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December 2022 by Toni Dunn
I scheduled an oil change and requested new windshield wipers. My appointment was at 8:30 a.m. and they were done at 9:00 a.m.They were very professional and the waiting area was very comfortable. During my short wait time, I saw that they were courtesy and professional with all their patrons.I would highly recommend Neal Tire & Service.I plan to use them again.
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September 2022 by Casey Pittman
Fast service, excellent customer service.
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September 2022 by Aub Dog
Great service friendly staff! Been using them for different things over the years and will continue to do so. Chris hooked me up with a great set of wheels and tires and couldn't be happier!
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July 2022 by Courtney P
I had to drive 23 miles to get to this store. I called and said I need a size 235/40r18. I have custom tires, but since my cars regular tire size is 225 he just assumed I was wrong and looked up 225/40r18 which is NOT the size I told him. When I get there, he takes me outside to show me I was wrong, only to realize I was right and that they don’t have a tire in my size. I had to drive back with an air bubble in the tire that was meant to be replaced. With gas being 5.12 they could’ve at least offered gas money.
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June 2022 by Zach Harris
Manager reminded us more than once he was too busy, got visibly frustrated when we ask questions, as if we were not also paying customers. Spoke to my mother like a she was a child when she ask if the 2nd tire could last a bit longer before replacement.When paying the bill, he must have realized he upset my mother because he made it a point to try to apologize, not to her but to me. When I mentioned she felt talked down to because she was a woman he said that was why he offered to take her out and show her the tires, just confirming my point. He disagreed with me and told me sorry she had a bad experience. Beware if you're a woman and want to ask a question. He might just be too busy to d*** it down for you.
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June 2022 by Wade&Treva Carlson
No used tires other then that they were friendly
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June 2022 by Joyce Ann
Everyone was great. Service was excellent
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May 2022 by Krista Doerr
Had a little piece of metal in my tire and it was losing air so went to Neal's to see if they could help me with it. They were extremely nice and helpful. I was there only 40 minutes and it didn't cost very much at all. So grateful and will definitely be going back again if I have any other tire needs!
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April 2022 by Aubrey Seed
Great service friendly staff! Been using them for different things over the years and will continue to do so. Chris hooked me up with a great set of wheels and tires and couldn't be happier!
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January 2022 by Devon Hill
Chris, Shelby, and all the guys in the shop do amazing work. They're hard workers and they'll do everything in their power to get you what you need. I won't go to any other tire shop.
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January 2022 by Donald Heath
.they were OK. Had a tire installed. Not happy with price but it is what it is.
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November 2021 by Kristal Tewell
Helpful, friendly staff. Fast service
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October 2021 by Daniel Hobbs
I am from out of town and today had a low tire pressure light on, they took care of it immediately and checked all the others... no charge! Wonderful customer service!
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August 2021 by mike liberman
I went in for a tire alignment and found out that I had at least one bad tire that needed replacing. Of course you can't just replace one tire you have to replace two on an axle. Not a problem. Unfortunately they did not have it in stock at the time but it would be in tomorrow morning. The staff is very helpful, courteous and very friendly. It has been a while since I have been to Neal Tire and they've renovated their showroom and waiting room. Very well done and very comfortable chairs to wait in.And as always, if you like this review don't forget to give it a thumbs up.?
