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March 2024 by Eric Brauer
I wanted to return a defective product and they wouldn't accept my return. Told me to call manufacturer. Unfortunately, I won't shop here again.
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March 2024 by Mickey Mulligan
Store is nice, staff was very polite and helpful on getting me my missing part.
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February 2024 by Armando Gonzalez
“This location has the BEST customer service I’ve seen in a long time. I had my sump pump go out late last night. I called the store, and I apologize, but I don’t have the associate's name. I shared my dilemma of needing a sump pump. He immediately checked to ensure he had one in stock. I asked if he would wait for me as I would arrive after closing. Not only did he wait for me after closing, but the team had everything ready at the register. I’m in retail as well, and it’s great to see that businesses still go above and beyond for their customers."
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February 2024 by Shy Pony
Always kind and helpful, even if they don't have the item you need on stock or in store.
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January 2024 by Alexandru Fonariuc
At the time of purchase everyone was nice, however:Return is a nightmare:1. You can return only to one location (I live 40 min away driving)2. Return period on all items is 30 days3. People at checkout are not welcoming returns.4. Some items are overpriced.5. You can not return an open package so if you buy something and if sealed you are stuck with it forever.I will drive 10 min longer and buy at Home Depot next time.
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December 2023 by Tom Klimczak
Beware. This store sells items in packaging that, while designed to appease VP's of loss prevention, effectively make Ace Hardware the thieves, as in your money. I have had these guys steal my money twice by having packaging requiring it's destruction to get at an item to test its suitability. Once I chose the wrong product, the next (and last) time I bought something based on their recommendation and both times Ace refused to stand behind their products and accept a return. I can understand my mistake, but not theirs. In order to steal over fifty bucks from me, Ace has chosen to forego ALL my future purchases. Caveat Emptor. Never again.
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November 2023 by Alejandro Calderon
Good customer service
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July 2023 by Andre Mathews
Very helpful and professional in and out
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June 2023 by james arthur
Knowledgeable, helpful, friendkt staff that helps you get the job done right the first time. Priced a touch higher than big box stores but they are so much more helpful and able to immediately assist you. I love this place and highly recommend it!
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June 2023 by Dan Murray
The staff here is always so friendly and helpful, I never have any problems finding what I need.
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June 2023 by Kevin D
Great helpful welcoming staff
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May 2023 by Frank Bryan
Good service, and well stocked.
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April 2023 by Jason Isaacson
They had what I needed in a bind. Friendly staff. Everything is way overpriced.
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January 2023 by Barb Courter
Prices are high but they always have what you need!!!
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November 2022 by Donald Sullivan
Friendly satisfying experience. They always try to be helpful.
