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September 2023 by dale hayes
This is a top notch hobby store! There is something for everyone. I like to support family owned businesses like this one because of the personal service that you receive. Very nice people at this store, very helpful.
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September 2023 by Joe Myers
I’m sad that this store doesn’t sell Disney Cars anymore. I haven't gave a 5 star before because I was rarely on Google Reviews in 2021. It's a nice place to get Hot Wheels also.
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August 2023 by Ken Huhn
Happened a few years ago but still valid. Since this happened, I've purchased several more cars, and countless parts, bodies and batteries for them; none of which came from Oakridge.I live very close to Oakridge Hobbies. An RC truck was on one of my kids' christmas lists this year. I'd prefer to support a local business, so I called Oakridge to check price and availability. They said that they didn't have it in stock but they would be getting a shipment the following Wednesday, and the price was the same as I was finding on the internet. They said they would call me as soon as they got the shipment and I could come pick it up.On Friday (after the wednesday that the shipment was supposed to have arrived) I was driving by and thought I would stop in and see if I could pick up the truck. The people at the desk seemed confused that I was in their store, trying to spend a couple hundred dollars with them. They said that "the truck may have come in. The shipment is here but nobody has unpacked it yet". So obviously they weren't interested is making the sale that day. They again said to leave my info and they would contact me once they had gone through the shipment, "probably later that afternoon or Monday at the latest".That afternoon and Monday came and went, As did Tuesday and Wednesday with no call from Oakridge. On Wednesday I ordered the same truck online from a hobby shop in Minnesota, and it was delivered in 2 days.Had I relied on the promises of my local shop, I would have been empty handed come Christmas morning. So now if I need parts I will gladly drive 15 minutes to Hobbytown USA in Orland Park (great shop, helpful staff and convenient hours), or order online and wait a few days for delivery. Anything to avoid Oakridge!
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August 2023 by Kevin Lane
The Hobby Shop is pretty cool. It is tucked away and looks like an old house. Staff was very friendly. I packed up the kiddos and stopped in because their website said they were an authorized Traxxas service center. After waiting in line and making it to the counter, the RC car dude said he did not want to service Traxxas cars any longer and recommended I go somewhere else. Recommend calling first if you need anything specific so you are not disappointed.
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July 2023 by Andrea Davenport
Rude and impersonal. I emailed a simple inquiry about the delay in my order, and when I finally got a response it was like a bratty teenager had written me to tell me that it had shipped. They didn’t even offer a hello, or an apology for taking longer than they implied. Awful customer service.
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June 2023 by Lucinda Surface
Nice mom and pop shop. Great variety of toys. Owner was very nice as well.
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June 2023 by Angel D.
Great selection of toys, trains and cars. Helpful service!Love this local treasure!!
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April 2023 by Chicago MyHome
Top notch knowledge and customer service. Amazing selection of products. Very friendly, personable staff. Will be back.
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March 2023 by Matthew Gooding
I purchased USA made products online from this small business at prices competitive with big retailers (including shipping). The shipping was a little slower than a major retailer but no complaints-this was expected as is detailed on the website. Products were packaged ‘hilariously well’ as my wife put it. Will order from them again!
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March 2023 by Dotty B.
Brilliant people and amazing deals on their site!!! I totally encourage those looking for Lawn Fawn items to check this place out - it's not often you see more than 20% off brand new Lawn Fawn stamps and dies. And their clearance items? Blew my mind - only regret is not picking up the Simply Celebrate Winter stamps and cute Little Flower dies... which means return haul! Their shipping is on par but I found they're willing to work with you, even if it's your own fault for forgetting to include an item. Susan readily assisted me in such a way that not only would I not have to pay for a separate shipment but the shipping cost didn't jump up either! I *LOVE* that kind of service and more so because it's rare to find well mannered, competent and proficient professionals these days.Another mention is Chris, who patiently answered all my questions on two different occasions. During our first call, he did not rush me off the phone and spent 15-20 minutes explaining their shipping methods, how a computer algorithm dictates the price and that I was welcome to call him, after I made my purchase, to receive back any excess shipping costs (my items are flat, relatively small and light enough to be stuffed into one envelope).<3 How is *that* for CUSTOMER service! <3 For our second call, Chris reassured me that my "dropped" item made it into my shipment before it left Oak Ridge Hobbies, even though the computer said otherwise. He's always polite and gracious enough to share his knowledge on various companies and/or subject matter pertaining to Oak Ridges operations.They have other major players in the papercrafting and hobby industry like Tim Holtz, Sizzix, Hero Arts, etc. so check them out! They're truly there for their customers and should be lauded for doing right, not nitpicked by some misanthropes.
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February 2023 by Adrian Cardona-Tapia
Oakridge Hobbies, Toys and Gifts is a hidden treasure in Lemont. They have so many great selections of toys for ALL ages. I highly recommend!!!
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February 2023 by Cho Ng
What a cute and nostalgic place. Catch them on sale and it's a bargain. Wish they have greater plastic models selections on shelves. But, you can order on line. Great place.
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February 2023 by Michelle Dabrowski
Internet, website, everything shows Sunday hours as open from 12-5. We drove 2 Hours ONE WAY to get here and they are CLOSED! Thx a lot!
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January 2023 by Megan Greer Stott
Came quickly and in perfect condition. They keep you updated well with tracking number and shipment progress.
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January 2023 by Steve O.
The people at Oakridge Hobbies filled my online order quickly and their prices were good. I would buy from them again.
