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8:30AM - 4:30PM
42 Stephen St, Lemont
Post Offices
“NEVER had a problem with the 127th annex, period! Every time I've called for an inquiry to pick something up, the staff was friendly and went above and beyond even calling another branch and calling me back withing 10mins.I mail packages overseas constantly and EVERYTHING has always arrived intact and is scanned and shipped by days end of having dropped it off.I mean, it's a Post Office, so normally I wouldn't even leave a review, but in seeing all the negatives, I felt I should post about my positive experiences, (which are over 100) in the last year.I can't help but wonder how many of the negative reviews were left my "Karen's?"Keep up the good work all!”
“Usually I come here after a less than satisfying trip to the Westmont Post Office and this location is a breath of fresh air. The employees are helpful and kind. Even when there is a long line behind me, they still don't rush or make it feel like I'm inconveniencing them.”
“Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.”
“The staff at this post office is amazing. Although there is sometimes a wait (probably busy because they are so good at what they do!) the staff always makes sure they take care of you! I feel lucky to live close to this post office. We are thinking about moving and one of the things that bothers me most is that we won't be as close to this post office anymore.”
8:30AM - 5:30PM
1059 E 9th St, Lockport
Post Offices
“Expedient, prompt, polite service. Often, there is not much of a line because of how quick and efficient the workers are, but even when there is a very long line the wait is never unbearable.”
“My Many Visits over The Years with Very Kind , Knowledgeable Postal Workers !!!! Smiles and Direct Information !!!! Hard Working People !!!!! Not a lot of Positive Appreciation !!!! So Happy to have this Invaluable Service !!!! Keep Up The Great Work Bolingbrook !!!!!!”
“Awesome employee here, super impressed! She’s helping people at the self service machine and moving the line along. I was talking smack about how no one leaches good reviews at post offices because there’s never anyone who’s helpful- dang I stand corrected!! Yeah girl you rock!”
“This was my first time here and yes it was very busy time and I was getting very frustrated that there was only one person working at the counter so I decided to use the self check out. With my luck my receipt printed but my postage did not. Back to the line I went, the kind gentleman let me back into where I was previously and the staff was very polite and helpful to address my concerns quickly. Despite tensions being high and grumpy patrons they were able to make everything correct within a short amount of time. Cindy, Kenneth & the African American lady with the braces and bangs (didn’t catch her name) where absolutely nothing short of superb.”
“This is my new local post office and I avoided it the first few weeks because of the awful reviews. Once I finally went I really had no trouble. Not really any lines and Precious is always very nice as well as everyone else here. Never anIssue anytime of day. I had a package mishap only once when a different worker didn’t tell me the address wasn’t coming up for where I was sending it to-so it was returned to me and I had to pay shipping for it twice. Other than that 5 stars and im in here 2-3 times a week at different times during the day.Update like a year later : I wish I could leave another separate review as they really are always so nice here and it’s too bad the old reviews keep the overall reviews of this post office so low. Had a prepaid return but not a box for it (couldn’t use the free priority boxes) was about to buy one when a worker gave me a free box from the back.”
“Our local post office opens at 8:30am perfect for dropping off packages or in my case picking up a last minute card and gift card. The employees are always helpful and professional even despite being understaffed at times. I especially enjoy coming here because it is easy to find parking and be in and out.”
“People need to be more patient at post offices. I never have an issue getting my parcels out at this location. Supplies are always filled when I need them. And the staff are very helpful.”
8:30AM - 6:30PM
2 Plaza Dr, Woodridge
Post Offices
“I love this place. They are kind and patient. Customers can be abusive, but the personnel keeps their cool. They never rush you when it’s your turn. Thumbs up”
“I think it is Tonya who works frequently works the right counter? She’s always super sweet. Very helpful and wonderful to talk to. Star USPS employee.I have not interacted with others working the counter. I’m only there to drop off mail with prepaid labels. Never had any problems.”
“I see a lot of negative reviews here, but I gotta say that my experience at this location has been pretty positive. My mail carrier is great and when I've gotten a notice that a delivery attempt was made, but no one was home, I've always been able to get it the next day without issue. The hours do make it tough, but luckily I have the flexibility to get to the facility when they are open. I did have to call once after tracking a package and finding out it was at the facility but hadn't been delivered. The individual I spoke with (I wish I'd gotten his name...) was helpful and pulled someone out of a meeting to help me track it down. They found the package and I picked it up later that day. Sometimes they get it right!!!”
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“I usually don't write reviews but we just left a post office with a smile. Wasn't expecting 5 star service but that's exactly what we got when getting my 6 month year olds passport. The staff treated us like their own family and the process went as smooth as it could. If you have post office type things to get taken care of, this is the place to go. I'll be going here for all my post office needs and might even stop in to say hi to the great staff they have working here.”