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June 2023 by Angel D.
Great selection of toys, trains and cars. Helpful service!Love this local treasure!!
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December 2022 by Courtney P.
I almost canceled my order because of some of these scary reviews. I'm not sure where they are coming from, but I received my item (Popular Play Things Mix or match vehicles) on time and as described. I called and spoke with a customer service representative and they are a small legitimate business. With all the scams out there, this is not one of them.
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July 2022 by Jean W.
Ordered online. Waited nearly a month so decided to call. Said - "oh, that shipped yesterday - let me get your tracking number," but in fact, it didn't ship until AFTER I called and I'm sure it wouldn't have shipped at all if I had not called. One item out of stock - but I have yet to receive my refund and quite frankly don't expect I will unless I call back. Note: the guy who took my call was very nice - so there's that. Buyer beware.
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April 2022 by Temis C.
I miss my niece so much so I planned to visit him. It's been a long time since we saw each other and he's 5 years old now. My sister told me that he loves cars. So I decided to look for a car and gave it to him. So I came to this place since it is near my house. And I saw some cars the last time I came here. Their toy cars were put in an inventory full of glass. When I saw the price of each it was pricey. I slide the door glass and grab the car. It was big and a little bit heavy. I forgot what kind of car it is but it looks cool. I went to the counter and paid for it. They put it in a paper bag. I'm sure my niece will be so happy. He will love it!
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March 2022 by Fred P.
Until now haven't been to the Lemont location since they moved back. Brought the children here as kids and when the store was in Darien. A quant shop with a decent selection of items. My wife and I came in to find a puzzle for my mom and the kids to enjoy during Holiday break. Happy to support a local business.
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October 2021 by Nikki L.
This is the first yelp review I have ever written! We had an issue with our Tesla Model S for kids car not working, and Radio Flyer had Oakridge Hobbies listed as an authorized vehicle service center. It was worth the drive to visit this shop. Chris was very friendly, knowledgable, and accommodating. He was able to diagnose the issue right away and provided helpful explanations and ideas to help us troubleshoot and fix the issue in the future, should it arise again. While I was there I took a look around his shop and was very impressed with their toy and hobby selection, and the quality of the toys. A+ experience. I highly recommend them, especially for service!
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August 2021 by Nancy S.
Well this should be a minus 5 but that pick is not an option. Ordered on July 31. Paid priority mail. Oakridge said it shipped on Aug. 5. Called on Aug. 11, they said it wasn't at the store. Called again on Aug. 16. I demanded a refund. Dan blew me off. Chris called later said I would get full refund within 24 hours. Aug. 17 received a message that it was shipped and they had to pay 3 dollars more for priority than I did. It is now Aug. 24. STILL DON'T HAVE IT AND STILL DON'T HAVE A REFUND. What a crappy way to treat customers. I guess they needed the money more than me. I assume they didn't have what I purchased so they are tried to stall me until they received it.
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May 2021 by Fawn R.
Would have left no stars if possible. Item arrived broken with the contents spilled all over the shipping box. They wanted to see photos as proof. They don't respond to emails. Was told I would receive a refund and didn't. Very unprofessional and unhelpful. Would not purchase from them again.
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January 2021 by Sam J.
They sent bare glass bottles of paint loose in an undersized shipping box. Needless to say some of the bottles shattered, nearly cut my hand opening it. I tried contacting them but their customer service is non-existent. Stay away imo
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January 2021 by David S.
Tried to place an order with them and should have done some checking on here first. Got a reply that item was 'out for picking'. Eight days later and still no update. Emailed and asked about an update. Told them if they can't complete order to please cancel. Got a reply back that they were going to ship the next day but have canceled and will credit my paypal. Have not seen a credit which usually happens instantly with PP. Guess I'll have to follow up and make sure I don't get ripped off. AVOID DOING BUSINESS WITH THIS ONE
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December 2020 by Cheryl L.
I placed a big first order to Oakridge Hobbies & Toys, and some of the things I wanted was out of stock and I did wait awhile for them to get in stock. Several weeks, I felt like I waited long enough , so I emailed them and told them to just give me a refund. They ignored my emails. I emailed several times and told them to refund my money because waiting weeks was long enough and I was moving on. They ignored it and I just receive an email this morning they are shipping the things I ordered that I been asking a refund on. I don't trust this company. I am pretty easy to get along with. But when you ignore your good customers request and do whatever the heck you want, that is not good business to me. So they lost a future good customer. There are many miniature dollhouse companies out there that do know how to treat and take care of their good customers. I am so disappointed in the way they handled this transaction. I will never ever , ever order from them again, and I will spread the word. They can't say anything to defend themselves about it either, because they know it's the truth. I am telling the truth.
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September 2020 by James C.
real helpful with a first time foray into the world of RC cars. will be surely going back to ask questions in the future regarding my Tamiya machines. been living here for years before realizing this quaint place existed next to the creek and mill. support local!
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November 2019 by John M.
Not ai bad. I went looking for train stuff. Their inventory for trains is pretty small. And a lot of it is on consignment. Lots of used stuff. I won't go back.
