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October 2023 by Rebecca Hughes
Not a real post office
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August 2023 by Anna M
ZERO CARE, Rude, loose mail all the time. Marked “couldn't be delivered” automatically without stopping and ringing the door bell. Also don’t drop off your mail here, you’ll be better off going to ups store that accepts usps.
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May 2023 by Alina Cecati
I sent a package that disappeared and when I went to ask them, no one knows anything.Worst service….
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February 2023 by st1tch87
Would give 0 star if possible, service is terrible and staff is rude if you manage to speak to someone.
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September 2022 by Jeff Stack
NEVER had a problem with the 127th annex, period! Every time I've called for an inquiry to pick something up, the staff was friendly and went above and beyond even calling another branch and calling me back withing 10mins.I mail packages overseas constantly and EVERYTHING has always arrived intact and is scanned and shipped by days end of having dropped it off.I mean, it's a Post Office, so normally I wouldn't even leave a review, but in seeing all the negatives, I felt I should post about my positive experiences, (which are over 100) in the last year.I can't help but wonder how many of the negative reviews were left my "Karen's?"Keep up the good work all!
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January 2022 by Ronnie Rogo
Don't just drop off any packages here. Make sure they are scanned in! Three days after leaving a package (because the place does not always have a person accepting packages) there is no movement on my tracking number. Who knows what happened to it!
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December 2021 by Dave Advocate
They don't sell stamps at this location.
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November 2021 by JoAnne Panagiotaros
The Lemont facility on 127th. St. looks awful. The property is sooooo let go. Weeds everywhere! Lawn is not regularly mowed, and all weeds even growing through pavement cracks in parking lot. Shrubs, bushes need major work. Does not look good driving past. Government facility in such sad shape.
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August 2021 by Krystina
Worst possible post office there is. Avoid it
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July 2021 by SlaywithShay Thomas
Poor customer service
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July 2021 by William Webb
Just got a message on my phone that a package I had ordered ( live aquarium plants )was delivered, and left in my mailbox, across and down the street. Not there. Checked neighbors mailboxes, and with the them also. No dice. Checked my property twice. Service has gone down in recent years. You get a sneer and your head bitten off when you go to the annex for any situation.
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July 2020 by John Puziss
Annex. Not full service post office. Drop off only
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June 2020 by Tania Licata
I haven’t experienced slow response time when knocking on the door or rude employees. I haven’t needed that kind of assistance. It is an annex location so while employees may be available, it’s locked doors and “ring the bell” service. I will say that since it is drop box mostly, why not leave the doors open later? Other large locations leave the drop box available and lock/block off other areas of the post office. Shortsighted locking the whole facility. It’s inconsistent with other locations so can’t convince me it’s policy.
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May 2020 by Gary Marek
Items always late. Sent items get lost.My 401k check was lost and never found. Not enough help, it’s not uncommon to wait 20 min in line to drop off a package.
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February 2020 by Miro midwest
They don't deliver package but leave a note. We are business open from 7 am - 5 pm. We have always someone here. It happened multiple times that they just leave a note of missed delivery.
