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November 2023 by Jessie Louie
Have had consistently great experiences here in terms of fairness, price, quality of service, and great communication. Recently I brought my car in and the guys there took the time to bring me back and show me what was going on with my car while explaining it too. That meant a lot to me. Highly recommend!
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October 2023 by Megan Damico
I have to say this is one of the best auto shops I have ever came across. The whole team went above and beyond for me. They are definitely #1.Services: Auto brake repair
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October 2023 by Steven Schmidt
Auto Lab did a wonderful job repairing my car. Yony was extremely helpful and thorough in making sure my car was fix ed and that I was taken care of. Having the extra benefit of being able to use one of the loaner cars really helped out in my situation since I'm not from around the area. You can tell they really care about their customers, and even take the extra step in contacting you a couple days after making sure everything is in working order. I highly recommend this company to anyone looking for good service.
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October 2023 by Katya Reents
Extremely happy with the quality of work and exceptional customer service! Highly recommend and will be definitely back with all my car needs!
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September 2023 by Francesca Nielsen
I have been coming to Auto Lab for almost 20 years and wouldn't dream of taking my cars anyplace else. Kevin and his staff (especially Dana and Yony) have always been honest and reasonable, and they never try to sell me what I don't need. When I need repairs, they take the time to help me understand what is needed and why (and in a language I can understand). I trust them completely to keep my car running smoothly and safely, and I recommend them to anyone looking for an honest mechanic.
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August 2023 by Eric Swanson
Auto Lab Libertyville has done a great job for me! I took my car to the dealer I bought it from, I had been a loyal client for many years, the dealer told me it would cost over $6,000 to repair my car, and then offered to sell me a new one. I limped my car down the road to Auto Lab where they sourced the same parts and did the work for less than $2,500, it saved me a lot of money and kept my car on the road for several more years. They are honest and straightforward and great to do business with, you can definitely trust Yony and his team to take care of you!Services: Tires
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August 2023 by Jill Tegtmeyer
My family has been going here for years. They are always honest and explain everything in Laymans terms. They knew the issue with our engine was a recall and under warranty. They set up for it to be transferred to the dealership. I am so thankful and will always use them for any car issues we will have!
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August 2023 by Adeel Khan
Yony helped me with front brakes for my tacoma the same hour i took it in 8/1/23 - which i appreciate as great customer service. In the past its been leave your truck or multiple hours of wait. This was my first time at the shop and i came out satisfied. Thank you Yony.Service: Brakes
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June 2023 by Jonathan Hancock
Here for my summer internship and fixed my car in a day. It runs great and is the best service I have ever had on a car. Thank you Auto Lab!
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June 2023 by tara harvey
Good service and helpful as to nailing down the problem. Goes over in detail what needed to be done and why. They are willing to work with you.
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June 2023 by Michael Mesirow
These guys have helped me out many times over the last few years with different issues ranging from replacing a serpentine belt to a new car purchase assessment. I appreciate the customer service and education they provide. Great to have a trustworthy mechanic in my corner.
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June 2023 by Greg Bielak
Very nice and professional. But EXPENSIVE. Got quoted for a job 1100 dollars. A different place did it for 650.
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April 2023 by Marc Alexander
Yoni Turcos as the service tech was fabulous. He was understanding of my issues, corrected the problem within budget, and regularly communicated. auto Lab has loaner cars and he even drove my Ford to the local dealer so I could get a recall issue corrected. That is what I call service. Thank you!Service: Auto engine diagnostic
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March 2023 by Shelah S.
With the winter slowly coming to an end, I needed to ensure that my car was back into tip top shape. My bf had recommended to me that this place did wonderful work on his car and that their customer service was top notch so on that note, I decided to check it out. Everything from when I called to make an appointment to the day that I picked up my car was fantastic. The customer service rep that I talked to, Yani and the darling tech guy who took a look at my car, Dana, had did such a wonderful job. I had initially wanted a safety inspection and diagnostic testing for my car and they were agreeable to do that. Another cool feat is that they give me a loaner car for free which is a rarity now a days especially considering the economic state we are in. It was a nice loaner too (Benz SUV) and hey! I could live like a kardashian for at least weekend! Haha! Anywho, the loaner was much appreciated. Prior to any work being done on my car, Dana called me and told me what was found upon expectation and was kind enough to explain everything including telling me how much everything would be. I truly appreciated the fact that I was not forced to do any particular service and they listened to what work I wanted to be done. Their service was prompt and the price was reasonable. Again, I highly appreciated the fact that they listened to what services I wanted at that time and didn't force anything onto me. Their invoice not only tells you how much you spent for what but also lists recommendations for services in the future depending on the nature of your car when you initially get it evaluated. Also! I won't forget how sweet Yani was when my bf and I were RIGHT ON TIME returning the loaner car to pick up my car. He wasn't upset or rushing to leave, he was courteous and kind. The same goes for Dana as well. The fact that he took the time to explain everything to me was awesome! I would highly recommend this place for anyone look to get their vehicles serviced because it's a company owned by honest, hard working people. I have no doubt I will continue to utilize their services. Thanks Autolab!
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February 2023 by Richard Meyers
Took my "vintage" 2001 Mazda to 4 other local shops with brake issues and they either couldn't diagnose or wouldn't take the time. This was my first visit to Auto Lab in Libertyville and these guys were fantastic from start to finish. Problem solved and driving safely. Thanks Auto Lab !Service: Brakes