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January 2024 by Sally Delbridge
I have made purchases from Pompeii3 in the past and - as with my most recent purchase - the jewelry has surpassed expectations. The latest purchase was for a diamond band as a gift for my mother from my father for their 72nd wedding anniversary. The ring is absolutely beautiful and perfect. In addition to the quality of the purchase, customer support is amazing. Questions regarding the purchase itself to tracking information have all been answered quickly. I am sure you will have an amazing experience choosing Pompeii3.
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January 2024 by Tammie
Love my ring, it's very beautiful. I would give a 5 star rating but I'm only giving 3 stars because I never received my free diamond stud earrings and no one will respond back to me on this matter, but this is the 3rd ring that we have purchased from them and they all are stunning and beautiful
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January 2024 by KM F
RUN FAR AWAY. Look at BBB complaints to see how shady this sad excuse of a company is. Bought a 2ct tennis bracelet that broke on first wear. Sent back at my expense ($25) for replacement. Replacement bracelet broke immediately on first wear. Called and agents said I’d get a full refund for the two abysmal quality bracelets. Had to call a few times to confirm this because return forms and emails were unclear. Again shipped back a broken bracelet for $25. Instead of refund, which they said they would make note of per their email, they sent ANOTHER low quality bracelet. Way worse than the last two. Stuck with that and no refund. Feel bad for the poor soul below that bought the 5ct and 7ct bracelets. You’ll regret it!
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January 2024 by charlene parker
I absolutely love my ring and the customer support provided. They have answered every question and provided excellent service. My ring!!!!! I love it. It is beautiful and stands out so much that other jewelers compliment it. I will always use this store for my purchases. ♥️♥️♥️
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January 2024 by Michael Minervini
I purchased a 5ct diamond tennis bracelet and couldn’t be more excited about how beautiful it is. The quality and sparkle was better than expected. Absolutely beautiful. I will definitely be doing business with them again!Update: I actually went ahead and also got the 7ct bracelet! Couldn’t beat the holiday savings and the beautiful quality. 10/10 definitely recommend
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January 2024 by Donielle Burton
When I wanted my engagement ring upgraded for my 20th wedding anniversary, my husband began searching other reputable jewlers in our area. Although the major diamond companies did have many beautiful diamonds to choose from, their markup was shocking. So, he decided to expand his search online. That is when he came across, Pompii3.Impressed by the price, customer service and quality, it quickly became apparent to him that Pompii3 would earn his trust and his business. When I unwrapped my new ring I was simply blown away by the quality, cut and color. The setting is also very elegant. I love everything about it. He couldn’t have done better in my estimation. I know that we will be repeat customers and certainly recommend Pompii3 to our friends and family.
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December 2023 by Nathaniel Clark
The customer service was exceptional; as we dealt with an unexpected shipping delay. They made sure they shipped it express, free of charge, to ensure I got the engagement ring & earrings on time. And when I finally got my order…I was blown away. Absolutely gorgeous pieces of jewelry. The have a life-long customer in me
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December 2023 by Paul Franco
Great service. They go the extra mile to keep their customers satisfied. Their diamonds are amazing...the pendant and 14k gold chain I ordered are beyond my dreams. All at a very reasonable price.They got it to me 2 days before Christmas..Moreover, great customer service...they always answer all questions. I can't say enough .I totally recommend Pompeii jewelry. They're very professional and custious. Once again, if you'relooking for real quality jewelry at a great price...go with Pompeii. You will not regret it...thank you for everything! Merry Christmas!
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December 2023 by Angelica K
The picture of the ring on the website is beautiful and looks of good quality but it does not match what is sent. The ring we received was defective with a diamond, not properly set in its prongs, causing the stone to be loose and at risk of falling off. There are chips in the gold band and the band isn’t even stamped with 14k. We paid for the appraisal, which one would’ve thought the appraiser would have caught the defects in the ring. This ring is POOR QUALITY!!!
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December 2023 by Ina Johnson
Well I like the ring but was disappointed that I never got a call back or email to respond about sizing my ring before shipping. I called and ask before I was even given the tracking. Also I was told I would be receiving 2 items in my package but there was only one and my ring was not well packed.
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August 2023 by Google user
I am thrilled with the earrings I received from Pompeii3 and feel the value is incredible. I ordered 3.5 ctw natural diamond earrings and they definitely look like they cost 3-4 times more than what I paid. Pompeii3 went out of their way to make sure I was happy and they were responsive from the management to customer service. Thank you Pompeii3 for these beautiful earrings. I wear them every day!
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March 2023 by Palauni Ene
My ring is GORGEOUS! I love it. It is custom made (5.54 carats). It displays exceptional craftmanship. My husband is pleased also, we just celebrated our 40th wedding anniversary. Thank you Chris and Support Team. We will definitely purchase from Pompeii3 again.
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February 2023 by Marilyn J Johnson
I lost my self designed wedding rings. I tore my house up looking for them. My husband and l decided together to find exactly what I was looking for. Valentine's day was near. I found the jewelry store Pompeii3 on pintrest. What a beauty. I will miss my first and only diamond with bangles going down the sides. 39 years married. Thank you all for my beautiful halo cushion over 1ct with diamond band rings. I will not shop anywhere else for diamonds. Easy purchase. Delivered on time. Again Thanks.?
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February 2023 by Sarah Rezvan
We had purchased the ring, 2 weeks before holiday. After twice they have send me the wrong size, still we have not received it. It's the spam. Don't waste your money You have send it after twice that you made the mistake on the sizing!!! After a week, I have not received the item yet!! And who knows if it's the right size! Thanks for the respond! Ha
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January 2023 by Joni Moss
Negative 1. After many tries to get the set I ordered, the stones where all uneven. My 1 carat center stone was very cloudyand full of highly visable imperfections and black specks throughout. This set had such poor craftsmanship. Had to send it back twice because diamonds just fell out till they said my warranty was up, and after sending it back twice to replace the poorly set diamonds they said I'd have to pay for repairs. The customer service people are a nightmare and full of excuses. They also refused to replace mismatched diamonds or the very poorest quality center stone. It took monthes to get this set but alas, I flushed the set down the toilet by accident or maybe it was fate. I do not recommend pompei3 at all and would give negative stars if I could. My neil lane 1 and 1/4 set is absolutely perfect and all the diamonds are clear and evenly set in the prongs. If you must get a pompei3 ring, I would advise against getting anything with a halo as you will be very disappointed in the the mismatched color and clarity, chips of diamonds that pompei3 uses. Pompei3 purposely delayed me just long enough so I couldn't get a refund even though I requested one in time. This is a scam and should be reported to the BBB. Save your money and get quality diamonds from trusted jewelers, not pompei3. Picture is my neil lane, replacement set and not from pompei3. Pompei3 is such a disappointment and a nightmare.
