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October 2021
Terrible Lobby hours Can't understand customer service people on the phone Shame on you CBTRY FIRST AMERICAN THE THRIVE ON SERVICE
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December 2019
Had bad experience with Citibank after 20 years as a customer. I never bounce a check. They closed my accounts without giving any reason. They don't need customer relationship. Moved to different financial institution that has way better services.
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January 2018
Stopped by to change the address. The banker copied it from the driver's license, and still managed to get it wrong. Was also trying to upsell me on the account type and ask for referrals, which is par for the course, I guess.