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October 2023 by jennifer p.
There is no other place to take your car. Jeff and Ryan (in the front) are personable, kind, trustworthy and knowledgeable. The mechanics are fast and efficient. I've been going here for a few years and I am so grateful for their willingness to help!! I highly recommend you trying out Cornerstone!
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September 2023 by James
Was thinking of going there for a break job..pads and rotors.. $1700.. Crazy.. Decided not to spend locally as a result
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July 2023 by Denise Kaplan
I love this auto shop. They have speedily diagnosed and fixed several issues on my Toyota Highlander over the past year, with competitive prices. They have gotten me in last-minute to diagnose issues and kept me well-informed of the service plan. If you're looking for a fairly-priced shop, you found your place here.
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July 2023 by PJ Mena
Kayla is an absolute pleasure to deal with. Recommend this place 100%
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May 2023 by Jonas Banes
Came to have winter tires switched to summer tires. Took around an hour and a half. Had numerous issues as cataloged below.-Scraped rims-Stripped metal off hubcaps, seemingly with a tool-Severely over-tightened lugs (dangerous)-Did not note hub-centric rings upon removal-Dirty rims covered in oil that I am still cleaning off to this dayUpon leaving noticed vibration more than usual and called to ask if they had noticed my hub-centric rings. The rings had not been noted; after removing my wheels myself, one was missing, which very much so could've been my own error in the past. The manager at Cornerstone showed care and attempted to look for the hub centric rings as I called them the day of to note I thought they were missing after taking off the one wheel.While not noting a missing hub centric ring, or any installed at all, is not amazing, I didn't note them ahead of time so that falls on me.Putting that aside, my wheels were very much dirty from a mechanic's hand's after receiving my car. This can be noted from the amount of oil I had to clean off. My rim caps were scratched as well, from what I can assume was trying to use a tool to remove the cap (they are hand removable despite being shaped like a wrench should take them off.) The wheel also looks to have a bit of damage on the metal now.All being cosmetic issues, they were mainly a time waster and disheartening. However, on trying to remove all four wheels I noted that they were all over torqued but one. I had to grab a large cheater bar to put atop my 3/8in drive breaker bar. The breaker bar broke, twisting off the head, from the amount of torque the lugs had been put on at. It required me to use a 1/2in drive which has never been an issue for me. This is not simply cosmetic and is truly unacceptable as it could've turned out dangerous. The torque spec for my wheels is some 80-90 ft/lbs but using some napkin math and the length of my tool I assume the lugs were somewhere from 150-200ft/lbs.I give Cornerstone three stars for showing genuine care at my original distress; but, I also am upset for obvious reasons as this tire change turned into an ordeal that I still am rather unhappy with. Never brought the rim damage to their attention but honestly am just tired with this situation. Will post photos of rim damage soon.Service: Tires
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April 2023 by Steve
Took my van here after the dealership refused to diagnose what was wrong with my engine but insisted that we needed a new one. These guys properly diagnosed the issue and were professional and clear in communications. I didn’t need a new engine. These guys saved me around $2k (new engine =~ 7k vs repair =~ 5k). Also friendly and professional in my experience.
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January 2023 by James Hutcheson
This place has them! Very professional and very fair pricing for their services. Will continue to go to Complete Care for my automotive needs.
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October 2022 by Mr. Jordan Vinson
Honest People. Hard to find people you trust. I’ve known owner for several years and has always helped me with my vehicles. Thank youServices: Vehicle Inspection
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June 2022 by Nida L.
What a rare gem of a place. I came in with a broken bumper and a plastic piece hanging on the bottom of my car that made a scratching sound every time I drove. I went to two other places that quoted me outrageous prices that I just couldn't afford right now. Pedro took a look at my car and was honest with the diagnosis. He said he can provide a fix for me that should keep me safe and him and the owner spent an hour on my car fixing it up. When I asked him the cost he said nothing! I tried to at least tip him but he wouldn't take it. What an honest and compassionate man. With so many dishonest body shops out there just looking to make a buck this place is a true and rare gem. They have a loyal customer from me and my family. Thank you!
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June 2022 by JP Nacho
They always are truthful and explain the needs of your vehicle. I feel they look out for my best interests. Have been with them for many years. Good people!
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January 2022 by Jeff Sparks
Very professional and excellent service. Won't take my truck anywhere else to get fixed. Highly recommend.Services: Auto engine diagnostic
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December 2021 by Julia Jonson
Excellent customer service, high quality repairs and services -- and professional to boot. I highly recommend this business for any car care needs or if you're looking to rent a U Haul.
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October 2021 by Ben Oxley
Cannot say enough great things about this group! I am relatively new to the area and have been struggling to find a place to take our cars. Our neighbor recommend we try Cornerstone and I am so grateful they did! We took our car in not knowing the extent of what would need to done. The folks at Cornerstone spent quality time with the car to evaluate everything that needed to happen, but the best part, they called us directly and explained/talked through every single thing they noted. On top of that, they were extremely clear on what pricing would look like, even talked us through what needed to be done and also made us aware of things to keep tracking to prevent future costly repairs down the road. They worked together with us to determine what we wanted done to the car and they provided full pricing at every step. After our first call, they even called us back when they forgot to mention one item and asked for permission before doing it. I cannot tell you all how much I appreciated being able to walk in there and pay exactly what i was expecting to pay! And they even talked me through and walked me through how I can monitor those issues they mentioned and at what point it would be good to bring it back in to avoid future costly repairs. Their customer service and quality of repair was astounding! And it was very fairly priced, especially for IL! Thank you to everyone at Cornerstone that made our experience so great! I would recommend these folks to any and EVERYONE!!!Services: Oil change
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October 2021 by Maria Martinez
I would like to say that this Auto Shop is very professional, I took a used Saturn Vue vehicle that I had bought cash last September for a diagnostic and Jeff what great, long story short vehicle that was diagnosed turned out to be very dangerous to drive plus had a rusted frame, I had to file a suit against this small unknown dealership, Jeff was more than helpful and willing is anything I needed to present on my behalf in this case no questions asked. I want to update and say I won the case this past Monday I was able to return the vehicle get my money back and more and my attorney fees were paid as well. Thank you Jeff for the time that I needed from you.
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September 2021 by Kaitlin Reynolds
AMAZING AMAZING AMAZING!!!! Words do not even begin to describe how fantastic Cornerstone is!!!! They are absolutely wonderful! I have been going to them for years and they always take great care of my car!!! Outstanding customer service! I tell everyone to take their car here because they are honest and make you feel like family!