-
April 2024 by richard castillo
Went to the drive thru the customer service was great, very cheerful, big ups cause it was early in the morning
-
April 2024 by Christophe Guiard
I ordered 2 croissants that were not fresh. At least one or 2 days old! So disappointing to be fooled. Not the first time!!!!!
-
March 2024 by roman malinsciy
Lazy and rude
-
February 2024 by Mark Hasan
This place is out of control. They will always manage to screw up your order. And I'm not talking about a complicated order. It's just black coffee. You can forget about coffee with cream, it's so water down, it's like having a little coffee with your cream. They never wait for the coffee until it's completely done brewing before serving.If there was a negative star ? review, I would use that.I called corporate a few times, and it seems there are no changes.
-
January 2024 by Ania A
Super rude and unprofessional service.
-
November 2023 by Stacie Meza
Sat for 5 minutes at speaker waiting for someone to acknowledge we were there while seeing one worker socializing. When got drink order wasn't right. Young man who was at window then added the cold foam but they didn't add the sugar so waste of money.
-
November 2023 by EJC Chriss
For downtown libertyville, they need new managers. They always get the orders wrong, nothing is ever properly made. It’s honestly the most horrific Dunkin. I’ve given it a couple of chances but they need to shut it
-
November 2023 by Reilly s.
This place is awful. The service I experienced today was unacceptable. I walked in as one of the first people and the worker proceeded to take my order. I sat down thinking it would be done in a couple of minutes and ended up waiting there for 20 minutes or more! This was because a couple of teenage girls walked in and the worker let them go behind the counter and take free food. After they left he proceeded to complain about them even though he let them, he was swearing in front of children and other costumers. My drink was not served until 25 minutes after. Need less to say I am not happy!
-
November 2023 by Zoe C.
I was one of the first orders to get it 15 minutes after. The worker let teenage girls go behind the counter and take free donuts. He was to busy talking and laughing with them to even bother making my drink. His Co-Worker was the only one trying to make food and drinks. When the girls left he started swearing in-front of all the customers. It was very hectic there. Did not enjoy it.
-
October 2023 by Marta Sytniewski
Excellent service, friendly and helpful staff. Goid for kids. My children have a great time at the Donkin Doghnuts. We come here often after school it's always a positive
-
October 2023 by Amelia
Good, fresh donuts. Friendly staff.
-
September 2023 by Maria Ortega
Bad customer service employee at the drive thru was on the phone all time. When I receive my food my ice coffee was not how I ask. She didn’t even put attention ?.
-
September 2023 by Samuel Littlefield
Last few times I've ordered my coffee has tasted awful. Today I ordered an iced coffee with cream and sugar. They got the cream and sugar right. But I think they forgot to put coffee in. Go do the Dunkin down the road near Butterfield. They don't have a drive-thru but they can at least make a decent cup of coffee.
-
September 2023 by Sergio
The worst Donuts place un vernon hills , the donas were very hard , the site was very dirty and the Sellers were very badly
-
August 2023 by Brock Williams
Bro who works here won’t serve “libertyville highschool students” absolutely absurdKid-friendliness: they are not
