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April 2022 by Di Ash
Went for a simple oil change, the told me I needed a new plug. Cool, no problem. But then the mechanic said I would also need a new pan as he could not replace the plug without damaging the pan. He was quoting parts and labor well over $700 dollars. Took it to Jiffy Lube down the street, they replaced the plug without damage to anything else and charged like $120. Makes me wonder if the mechanic damaged the plug to begin with. Dishonest. Don't overcharge people and you'll have repeat customers.
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March 2022 by john sell
I had some work done on my exhaust system about a year ago involving the flex pipe about the middle of my exhaust system it never really sounded right finally it got too loud and so I thought I'd bring it to Midas they fixed the problem it sounds wonderful as quiet as it did when I had it brand new wonderful place good people!!!
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February 2022 by Paige McNeel
Great customer service, kind and helpful staff, only pay for what you need so no unnecessary services are pushed, speedy high quality service!
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December 2021 by kelsey van mieghem
Had an amazing customer service experience the first time I came into your store the second time was horrible. No communication from your store what so ever from my trip off time at 8:30 am to 3:30 in the afternoon. When I called to voice my confusion and frustration I was met with nothing bet excuses from the gentleman working and still no import updated and info about my car. I would strongly recommend going somewhere elseService: Brakes
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September 2021 by Samantha Arceta
Recently changed repair shops in 2021 just to test out this Midas since the repair shop I usually go to had been getting more expensive and noticed how uninformative they are.Had some major AC and brake work done here on different occasions and got amazing customer service here by Bryan. He explains everything in terms that you would understand and after seeing him engage with other customers other than myself while I was there, I noticed that he really cares about people which is hard to find these days.He stands out as someone who takes pride in his job and cares about people in general. I’ll take my car to him every time and this Midas has won over my trust for all my car repair needs moving forward for as long as Bryan works there.
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September 2021 by William Burgess
VERY HELPFUL. These guys help me in a pinch.
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September 2021 by Rad A.
Recently changed repair shops in 2021 just to test out this Midas since the repair shop I usually go to had been getting more expensive and noticed how uninformative they are. Had some major AC and brake work done here on different occasions and got amazing customer service here by Bryan. He explains everything in terms that you would understand and after seeing him engage with other customers other than myself while I was there, I noticed that he really cares about people which is hard to find these days. He stands out as someone who takes pride in his job and cares about people in general. I'll take my car to him every time and this Midas has won over my trust for all my car repair needs moving forward for as long as Bryan works there.
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May 2021 by Prashanth Sivadasan
Good service and decent pricing. Very cordial and helpful manager. I have been giving my Nissan Altima to this Midas since the last three years for servicing, and I have had a great experience overall.
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May 2021 by aaron klechak
Excellent service by a fair and honest mechanic!
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March 2021 by Mike A.
I have had services done with Midas in Libertyville a number of times . Work was done well and on time . Downtown Libertyville is a nice place to spend time while waiting for service to be completed .
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November 2020 by Enrique Nunez
I called Midas up for a price comparison and they couldn't give me one over the phone.
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November 2020 by Veteran T.
They pay very close attention to detail. Were extremely honest in their estimate and work performed. I won't go anywhere else now.
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July 2020 by Geoff Perry
Excellent diagnosis of the issue and explanation of AC issue. Timely repairs. Certainly need the AC in this heat!
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July 2020 by Steve Fortuna
I’ve been taking my car here for over a year but will not be returning after this last experience.We brought it in our car for a standard oil change and checkup. They called to say we needed a new belt, air filter and new coolant. This immediately seemed off since all of these had been replaced recently. We instructed Midas to only do the oil change and none of the other repairs. They called back to say they added new coolant anyway without our permission but wouldn’t charge us. I was skeptical of the work at this point so we took it to the Honda dealership down the street. Not only did our car not need a new belt or air filter, Midas added the wrong coolant and we had to pay $85 to correct their error.
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July 2020 by jake smith
Xavier helped me get my new mufflers welded on,, everyone was nice and professional.