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November 2023 by Jonathan Goetz
Great experiences! Very responsive team and helpful with every request. I highly recommend this agency team.
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February 2023 by Alex R.
Sean Dunnigan made me feel like I was family the way he asked about my needs for auto and home insurance. His entire team is super helpful and they really brought the "like a good neighbor" to life for State Farm Insurance.
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February 2023 by Danielle Covert
It’s sad when you face a situation where your insurance provider representative is unresponsive, doesn’t value your business, and doesn’t take time to ensure you understand details pertaining to an important choice like insurance. I requested for a new State Farm representative, as I know State Farm is a great insurance provider. I was newly assigned to Sean Dunnigan’s office and my outlook on insurance completely changed for the better. Jacob is so extremely helpful and has guided myself and my husband through a lot of decisions when approaching insurance. He is such a pleasure to speak to when anything is needed, or questions come up. He is extremely patient, responsive, and reliable, which is something we craved after our prior representative history. He’s also very knowledgeable and we trust him wholeheartedly. If you need a dedicated, trustworthy, and honest representative, Sean Dunnigan and his team (specifically Jacob) are top notch!
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February 2023 by Korie Brown
Sean's office has been incredible over the many years we've been with State Farm. They've helped us with everything from leveraging our renter's insurance when we had a fire in 2014 to helping us select the best home owner's package when we bought our first house. Jacob is incredibly responsive and great to work with, any time we need anything he's there to help.
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October 2022 by michele ravara
Jacob Nieves has been proactive, effective, responsive. I couldn't be happier about how he helped me. I definitely recommend him
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August 2022 by Lincoln Lounsbury
Jacob has been really great answering all my questions after I switched from my old insurance company.
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May 2022 by Sam Kendall
I moved to Illinois from out of state with State Farm. I've had the pleasure of working with Jacob L Nieves of Sean Dunnigan - State Farm Insurance Agent as I moved pieces over to be in Illinois, purchased a house, and changed around multiple insurance pieces. It has always been a pleasure to work with Jacob, he is responsive, knowledgeable, and able to move quickly when something comes up that needs to be reviewed.
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September 2021 by Dan Agemura
Jacob Nieves is excellent in taking care of his clients for Sean Dunnigan. He is always available to answer questions or concerns. He is very efficient and worked with me for solutions. Excellent in customer service.
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March 2021 by Pamela Fantus
I have been very pleased with the services provided by Sean, Jacob, and other staff. Any time I email with a question or need they email back in a timely fashion. I also was pleased to see some of our polices renewal rates were reduced. To me this shows that our agent is reviewing our polices frequently to give us the best rates possible.
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December 2020 by Maxim Thatcher
Best prices and professionalism all around. Answering all questions and they made sure we knew exactly what was on our policy. Also I saved a lot and the comparison of other policies such as progressive was more expensive and not as nearly as good on coverage so this is a no brainer. They are also there for you and works one on one with you. Thank you Jacob and Sean!!
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November 2020 by Richard Unger
Jacob Nieves went above and beyond to help me connect to my claim adjuster whom I was having trouble getting a hold of.I recently had a garage fire and from the time I reported it (It was Jacob who took the initial report)he has assisted me in so many helpful ways and made me feel completely at ease.When he says he is going to do something, he does it immediately and thoroughly. Jacob is a breath of fresh air in today’s business world dealing with customers. He always gets back to you and follows up with emails. This guy is a treasure for State Farm. He works at the Sean Dunnigan State Farm agency in Grayslake, Illinois.
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September 2020 by Pamela Schmidt
Sean's agency is top notch! I have usually dealt with Jacob Nieves. He is always helpful, friendly and follows up with any issues. I have moved to TN so I won't be using Sean's office any longer. I can only hope my new State Farm agency will be as great! Thanks to everyone at Sean's office for fantastic service for the past 20 plus years!
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July 2020 by Olli
Sean provides excellent service! Not only did he explain everything very patiently despite on our lack of English and helped us to get the best offer but also was so attentive and even sent me a greeting card on birthday (when most of my friends forgot)! When we decided to move to another state he ensured us they he would help our future StateFarm agent to transfer all settings without any problems and delays and did it. Highly recommended!
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July 2020 by Dazzle Artists
Great service! Quick replies, love my gap coverage and they offer vehicle financing as well as home owners. Also use it for our company vehicles. One stop shop!
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July 2020 by Tamara Skwierczynski
Sean and Jacob were very responsive and took time to answer our questions as we navigated through the aftermath of a car accident. This was especially important during this time when unforeseen events can cause more anxiety and it was greatly appreciated.
