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February 2023 by SundaeSadie
Before we started going to Pit Shop we used to drive to our dealership in Barrington for regular service appointments. Pit Shop is much faster and more convenient, and they always do a great job. Most recently I had Pit Shop put on new tires. They charged significantly less for the exact same Pirelli’s and they did it in one day.
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February 2023 by Gage Baugher
I brought my 2009 VW golf TDI to them with a pretty heavy coolant leak and they were able to find the problem within the promised time (thank you)They informed me that I needed a new water pump and could use a coolant system flush and new air filter. After approving the work they were able to find the parts and finish the job way ahead of schedule. It has been 2 months since then and I have had zero issues and my car and driveway are cleaner then ever! Thank you Pit shop and the wonderful crew you have working there!Service: Auto water leak repair
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February 2023 by Jennifer
Before we started going to Pit Shop we used to drive to our dealership in Barrington for regular service appointments. Pit Shop is much faster and more convenient, and they always do a great job. Most recently I had Pit Shop put on new tires. They charged significantly less for the exact same Pirelli’s and they did it in one day.
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February 2023 by Craig Anthony
I brought my 2017 Mini for the first time to this shop, and they were very helpful, accommodating to my work schedule, and their work on my car was great! I usually bring my vehicle to the dealership, however The Pit Stop's prices were more affordable, and their quality and service was appreciated very much!I will continue to give The Pit Stop my service.Services: Auto brake replacement
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February 2023 by Drew Burmeister
Great people that really care about you and your vehicle. We have 2 Mercedes and 2 Volvos, that Pit Shop keeps running like new.Services: Air & cabin filter replacement
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October 2022 by Albert Smith
Courteous and professional. Explained the work being done an any potential problems and repairs needed.
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February 2022 by Nanette S.
I have no rating for Pit Shop Auto repair. They did some engine work on my car for An oil leak which cost $1500.00. A month later I was having issues still and they said it was nothing that they did and it wasn't under warranty. They looked at my car and quoted me $2000 to fix the "new issues". Boy what a coincidence, more issues after they just did work. I took my car to a respectable local place and had the problem fixed for $232.00. They said that the Pit Shop put bad hoses and clamps back on which created the problems. How dare you do business like this!
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December 2021 by Wick D.
The Pit Shop is great for drink spills in your car. Top notch! A Starbucks chai had spilled in my car and the smell was wretched after a week. They took apart the center console where the drink spilled and cleaned up the entire mess and got rid of the smell. By the time I got the car back, it smelled new. Patrick, provided updates throughout the process. They also honored their original quote after they realized how difficult the job was. Highly recommend them and will be returning if I have another unfortunate spill.
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November 2021 by Jose Acevedo
Once again, I want to thank Pit Shop for their excellent service on my vehicle. Though I live almost 30 miles away, they are my go to when it comes to my vehicle maintainance.I highly recommend them!
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November 2021 by Bruce Nome
Good shop, I was working in Chicago when my car was giving me some problems toke it here good work a little pricey.
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July 2021 by Patty B.
Took my car here due to having issues with brakes. This place is a good deal and the issues are explained to you in detail. The only hesitation I have is that it took longer to get the car back then estimated (drop off car Monday evening, pick up Thursday evening). So, I would take the car back again but with the understanding they may have your vehicle longer than anticipated.
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April 2021 by Javier G.
I usually like pit shop but this time was not good. Held my car for 7+ hours to just tell me 10 minutes before they closed they were not able to fix my brake issue. At least they didn't charge me. Just a lack of communication this time around.
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January 2021 by Sheryl Rollins
I took my 2013 BMW for 70,000 mile check. I have always taken my car to the BMW dealership to be serviced & this was my first time visiting this shop. I was so pleased with the professionalism & quick service that I received. I was able to get an appointment the next day after I called & my car was serviced the same day as promised. When I entered the shop, I was impressed to see my name on a chalkboard welcoming me. They performed the requested checks & called me to suggest other services I may want to consider. I was very pleased with the entire process. I would definitely make this my repair shop & would recommend anyone who wants quality service without high cost of BMW dealerships to try Pit Shop European Repair.
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December 2020 by Brian M.
Their oil change price was great and the staff there was extremely courteous. Matt was a great guy and even gave us boxes of cookies to go! The shop is very clean and has amenities like Keurig coffee, water bottles, suckers for the kids, TV, wifi, etc. while you wait. They are extremely honest and don't lie to you if something needs to be done or not unlike most other shops I've been to. I've definitely found my new mechanic!
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September 2020 by meng vang
it's been a year later since my last service, I've just been lazy to post a review. but I towed my 3 series in not knowing what caused the issue. luckily I have extended warranty and the shop took care of everything including talking to the possibly annoying warranty company. it did take some time (about 2 months) but I was in no rush. overall great service. they even got me deals on extra repairs. European cars can be confusing to repair at times and these guys have the connections if they're in a pinch.
