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April 2024 by Syed Mughni
Favorite gym to go to by far
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April 2024 by Armaan Malik
Best gym out there
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April 2024 by Justin Bouyer
Syed did a good job. Great customer service
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April 2024 by Richard Lapeniss
XSport Fitness? More like XSport Fiasco! Back in my day, when you joined a gym, you got what you paid for—a clean place to work out, reliable equipment, and honest service. Not so with this place. It's a disaster! The locker rooms are a disgrace; they look like something out of a horror film. It's clear nobody's lifted a finger to maintain anything in there.They advertise all these fancy amenities at a steal, but believe me, it's no bargain when everything's on the fritz or downright filthy. I tell you, they don't make things like they used to, and they sure don’t maintain them either.And don’t get me started on the corporate shenanigans at XSport. Dishonesty, trickery, and flat-out immorality are the order of the day with these folks. If you try to cancel your membership or freeze your account, good luck navigating their maze of red tape and hidden fees. It’s all a sneaky ploy to keep billing you, despite what the local staff promises. They’re all talk and no action.Their policies are so convoluted and opaque, it’s like they’re purposefully trying to bamboozle you at every turn. They’re just out to squeeze every last dime out of you. It’s disgraceful! Avoid XSport Fitness unless you want to throw your hard-earned money down the drain. In my book, that’s no way to run a business!
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April 2024 by Carl Sboro
XSport Fitness, regrettably, epitomizes the nadir of health club facilities. The premises, woefully reminiscent of a derelict building, urgently require comprehensive refurbishment, particularly the locker rooms which are in such deplorable condition that they warrant immediate closure. Despite the ostensibly attractive array of amenities boasted at an appealing price point, the reality is a stark departure from acceptable standards. The equipment and facilities are egregiously neglected, exhibiting a profound lack of maintenance both mechanically and hygienically.Furthermore, the corporate governance overseeing XSport Fitness is marred by egregiously unethical practices, displaying a blatant disregard for transparency and ethical standards. Their membership policies are particularly draconian; designed with obfuscation in mind to trap unwary customers. Even the process of membership cancellation or account freezing is deliberately convoluted, embedded with hidden fees contrary to the assurances provided by their frontline staff. This disingenuous approach not only breaches trust but also ensures that the financial obligations continue to accrue, exploiting members to extract maximal financial gain under the guise of misleading policy structures.Prospective members are advised to consider alternative establishments unless they are prepared to navigate a labyrinth of financial and contractual duplicity. XSport Fitness, as it stands, is an institution best avoided, lest one finds oneself entangled in an exploitative corporate stratagem that prioritizes profit over customer well-being and satisfaction.
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April 2024 by Tachmaco
The gym is a complete dump and the locker rooms should be boarded up. Lots of amenities for the price but you would not want to use any of them because they are all in poor condition and not well maintained- service-wise and sanatization-wise. Corporate XSport is extremely shady, dishonest, and immoral. Do not sign up if you have any intention of leaving ever because they will make it very difficult to leave. They also continue to charge fees even when frozen despite the staff on location saying no fees would be charged. XSport purposely makes their cancellation and account freezing along with their fee structure very confusing and mysterious so that they can screw you over as much as possible and nickel and dime you for every cent they can get. Avoid this gym at all costs unless you hate yourself.
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April 2024 by Promo Bohomo
Absolute cesspool of a gym. Corporate XSport is a complete scam and their customer service is nearly impossible to reach and non understanding. Do not sign up if you have any intention of leaving as they will make it extremely difficult to quit. They also continue to charge fees when your account is frozen
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April 2024 by Jahovany Black
Some of the staff is very nice and helpful but the gym is always dirty and the locker rooms have extremely poor ventilation. Xsport's is shady and immoral and I would avoid signing up for this gym because they make it very difficult to cancel your membership.
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April 2024 by M Arteaga
Dope. Treat u with quality and class
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April 2024 by Andre Grayer
Definitely crowded. Never have genuine sales people when I talk to them. They like to make up prices and shrink them as you say no. Also no guests after 9pm! Beware of that before you make a long drive with a friend.
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March 2024 by Eli Castro
*DO NOT GO HERE*I walked in today for my first experience at the libertyville location. I walked in thinking I was going to be treated with kindness but instead all I was welcomed with was dishonesty and bad service. I have been to the location in downers grove with another friend and I was allowed to workout with his guest membership. I was still able to qualify for my own free 7-day trial to workout on my own. When I walked in one of the Salesman, Alex (tall, glasses, and had a little accent), greeted me and had me sign a liability form which I have never had to do at any other gym I have ever been to in my life. He then proceeded to say that I had to buy my own membership in order to workout, simply just thinking of the people that walk into this location as a $ sign.*DO NOT GO HERE*
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March 2024 by GameTubeHD OG
**DONT GO HERE**Alex is a terrible salesman! (Tall and Skinny dude with glasses) He told someone i brought in for the first time to buy a membership although he’s never been at this location. My friend qualified for a 7 day free pass but ALEX said he can’t use it because he was at the Lombard location and got brought in with his friends premium pass. ONE DAY! to my knowledge, if your qualified to get a 7 day free pass, your able to use it. but he wants to say the only way you can workout is if you buy a pass. then proceeds to say his go to phrase “Today is the last to for $0 enrollment” CAPPP. very dishonest and terrible, i feel bad because all he cares about is a sale. it’s his heart that is blind, not his eyes. Definitely not staying here any longer!
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March 2024 by Andrew Moyse
I don’t normally write negative reviews but I’m writing this to hopefully turn things around at this location. I enjoy large wood floor workout room, the large turf strip where you can push and pull the weight sled they have, the versa climber, fan bike, rowing machine, and the weight racks that allow you to do Olympic lifts. The value for all of those things is pretty great relative to other gyms in the area.I am routinely frustrated however by the cold pool not being cold even though the showers have ice cold water (which I make due as a replacement), the two-level hot tubs not being hot, the constant smell of sewage in the showers, broken shower heads, and lastly and most importantly for my personal recovery routine, the steam room in the men’s bathroom that is constantly broken. I know older members that come to this XSport solely for the steam room, they report it every time and are frustrated by the seemingly indifferent front desk staff and the lack of results.I love this location, please don’t close, but please fix the steam and water woes in the men’s locker room.
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March 2024 by matt boren
Great gym and amenities
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March 2024 by Tania Segura
Had a really bad experience today I wanted to add my son to my membership and the guy wanted to open a New one. Instead of just adding my son to mine. Then he said that he couldn’t take off the child play off. That he needed a manager to do that he keep asking questions like what was the name of the person who open my membership? When was the last time I use the child play? At the end I had it I just cancelled my membership. All I wanted it was to add my son. How come to cancel my membership he didn’t need a manager but to add my son it was impossible.
