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December 2023 by Spongebob 66
Unfortunately, due to no fault of my own I received the wrong parts for my car when ordering them online. I swapped them out for the proper parts, at one of their brick and mortars unfortunately this company does not return your money to your debit account on the same day unlike O’Reillys, or advanced auto so now I have to wait 3 days for my 180$. This issue must be addressed. I know I am not the only one who is concerned about this. Policy.
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November 2023 by Venture Lover
Had no trouble getting help finding what I needed here. The worker even offered to assist in putting the coolant in my car. I appreciate the helpful knowledge staff.
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November 2023 by Phil Calhoun
Counter staff employees were friendly and helpful in getting the part I needed.
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October 2023 by Jane Baize
The key fob that I needed was in stock. The technician took it out of the box and explained the details and answered my questions.I appreciate the great service.
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July 2023 by Robyn Martin
While on an 8 hour drive my check engine light came on and this was the first shop next on my drive. I can not state how great Cameron was helping me diagnose the issue and calm my nerves for the remainder of my long drive. He was so knowledgeable and caring. I highly recommend this location.
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February 2023 by Marge Lynn
Always able to get the things you need. Very helpful courteous people work there.
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January 2023 by Angela Bobzin
These genuinely nice gentleman today were amazing letting me and my brother and my client stay in their store while we were trying to figure out what was wrong with our semi rebuilt car
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August 2022 by Angela “Anjie” Brown
Got pulled over for my license plate light being out so I stopped here to get a new one but I discovered that my needed a whole assembly when I went inside they were clueless didn't know what to suggest and basically said they had nothing that would work but when I went online it says AutoZone has the entire assembly
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April 2022 by Rajean Gallagher
Rich and Colin are both super helpful..the entire staff is from my experience. They actually put the battery into my car for me. Considering my battery was dead by the time I pulled into the store and I had no tools, this was absolutely above customer service standards for any business I know of. Sincerely, thank you!
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April 2022 by Karen Berry
I am writing to give your employee, Rich a review. He is so helpful and knowledgeable. He has run 2 diagnostic tests for me. One, for my mom's car, and one for my truck. Very professional and nice! Thank you!
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April 2022 by Beth Swoverland-Graves
Went to auto zone for a battery replacement today. Rich and Sarah went above and beyond in getting me back on the road again. Highly recommend!
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March 2022 by Kara Farmer
Always very helpful and professional!
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November 2021 by Sandra Oney
I love my Buick Park Avenue but when there was a hesitation when starting it recently I went to the Lincoln Auto Zone and asked them to check it out. Rich and Sara were great. They checked the alternator, it was fine then checked the not so old battery. Turns out it was the battery. They then looked me up and found it was STILL UNDER WARRANTY. They then happily replaced it at NO COST. FREE! They were awesome and happy to please this returning customer! CLEAN STORE AND GREAT SERVICE! Thanks Auto Zone
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November 2021 by mark mount
You can't find better customer service they go to extra mile to help small businesses like myself they deliver to me 7 days a week all the way till 9:00 at night and that's what helps people
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November 2021 by Cindy Lowe
Very helpful with the headlights I needed installef
