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January 2024 by Douglas Johnston
Would have given 5 STARS if not for HORRIBLE ATM drive up! Way to high up unless you drive monster truck. Situated when the sun is shining you can't read. Tellers ok, not super friendly, nor rude just ok. SUPER APP. And GREAT Dividends.
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July 2023 by Lexi
I unfortunately didn't get a name but the brunette woman at the front desk is absolutely rude. I have never been inside this Cefcu before and I have a car loan through this company. I went in to ask a question about my car loan and was greeted by dirty looks and unwanted gestures. Her customer service skills are disgusting. Do better! Not only did she not answer my questions about my car loans but made me feel like me coming in was a waste of time.
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October 2022 by Taammy Gossett
This bank was amazing and had our loan problems fixed in a matter of minutes. Thanks for your service
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September 2022 by at carpet
Hate this bank card is terrible , online banking is junk ….
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September 2022 by Sean Tourville
Helpful and at the same time not so helpful
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August 2022 by Randy E. Cherry
Second time in two months now my card did NOT WORK!! I don't understand how this place is better than a bank I even tried to buy a 75 cents soda pop and it wouldn't let me do it. And I have plenty of money in the bank. I asked to be notified of every transaction that happens to be sent to my phone whether it is payment or me spending money I want notifications sent to my phone it only does it one quarter of the time
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July 2022 by Randy E. Cherry 🍒
I would like to update my status my card has been working fine now they've always had polite and hard-working people to help you here I wish to thank all of them and have a good day
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March 2022 by Myrlande Matine
For 4 years I have a good experience with CEFCU, definitely I love it
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March 2022 by Janice Wood
Always nice and very helpful
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November 2021 by Illinois guy
Cefcu as a whole is a joke they always want to change policy with no notification to there customers this person will be finding someone else.
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October 2021 by Marcus Downen
Twice I have gotten a loan through cefcu Lincoln Illinois member center and both times they have forgotten a critical piece of paperwork and submitted everything anyways. I show up with everything they asked for and get the loan. I now owe them $16,000 for a truck that I can’t title, plate or drive.
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May 2021 by Kayleigh Loves Miraculous
It was a good experience. But personally, it took forever
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September 2020 by Christopher T.
I highly suggest that anyone using CEFCU for their banking needs to consider changing - they DO NOT care for their customers and their service is AWFUL. I will post the full story I have had to deal with, following my father's passing, at a later time, but I strongly URGE everyone to change their banking needs to another company!!!ZERO STARS
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July 2020 by Alicia Clark
Excellent Credit Union to work with. I bank there personally as well as professionally and they are a great partner to work with in regard to the business end. Everyone is very kind and helpful there. Highly recommend!
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March 2020 by ezstor Know the difference between TO - TOO - TWO
We started doing business at this location in 1984, when it was Logan County Credit Union!“Better than a bank” is the current slogan and in many ways, it most certainly is!I describe it as “a bank for the average person”. That is the hardworking person “working” for a living, small business owner “still paying his dues”, the practical “down to earth” people that form the core of any society.I don’t see many “arrogant hoity toity types in the lobby, or many professional people (lawyers, doctors, judges, accomplished business owners or wealthy people for that matter.Perhaps that is because this place does not encourage those types to join, or there are “other” reasons I am not aware of.I do know, when they first moved to town, they did not offer commercial accounts and in fact tried to get rid of most they “inherited”. It was not until recently ( around 2005 or so) that they even offered commercial accounts.Cefcu is a lot better with personal accounts than with business banking (different Federal banking rules, I believe).Cefcu, you can’t beat them for personal or small business banking!