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April 2024 by Stacy Lynn Wheeler (Wheels)
Convient and emplyees are friendly and fast
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March 2024 by Christopher Feye
Was very impressed at how clean the bathrooms looked, given the large amount of traffic each receive. I appreciate the baby changing station in the male restroom, in compliance with recent state laws.
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December 2023 by Dave B.
Used to be a really nice truck stop. Hadn’t been there in years. Just another filthy Pilot now. If it’s this filthy in the customer area, I can’t imagine the kitchens any cleaner. Skip that dinner and move on down the road.
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November 2023 by Laurie Koeck
The gas station/store is fine however the restrooms are literally the nastiest I have seen in several years. It look like it hadn't been cleaned in the last 24 hours easily at a very busy stop.
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October 2023 by Austyn Bengert
I always stop at Thorntons when in lincoln. It's typically the lowest price for fuel in the area with plenty of open pumps available! If you do run inside, I highly recommend checking out some of their food.
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September 2023 by Mark W.
I was just at this Thorntons/Pilot in Lincoln Il! First of all let me say I walk with the Lord! He has seen me through some tough times! And i am walking upright pretty good! So when I see someone that is in need I feel it is my Christian responsibility to help my fellow Brother under the Lords Eyes!!! And this guy asked nothing from me! He was just commenting on my motorcycle and having conversation! At this time the Lord told me he is hungry and I need to feed him! So I did as I was told and handed him some money! Well evidently Pam the clerk was watching and at this time came out and berated this gentlemen! She treated this man like a piece of garbage! As a Christian it is our responsibility to step up and feed the hungry and help he needy! This lady needs to be fired! Her act of belittling this unfortunate man in front of alll these people was so disrespectful! I never wanted to take the garbage out like I felt today! Her act makes her so much less of a human being than the gentlemen I was having conversation with! I am a owner operator! I use to stop at this Pilot twice a week for fuel! Thats $1400 at today's prices! After seeing the way they treat the unfortunate at their establishment I will not be stopping here anymore! Please do not shop or spend your money and help this establishment prosper! Just ask yourself if you would like to be treated like garbage just because you don't meet there standard!
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September 2023 by Matt Klich
Advertise their cheapest gas, Unleaded Regular 88, to get you in but they don’t let you select it so you have to get Unleaded Regular 87. Also card reader didn’t work at mine and couldn’t get paper receipt at pump. Poorly ran.
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August 2023 by Ken Kinsinger
Cashier is rude and likes to argue. Been there 3 times for gas; maybe I can get a cashier who is actually happy
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July 2023 by Sewing Sower
We are a trucker family and this place is amazing. Extremely fantastic staff and customer service, ⭐️⭐️⭐️⭐️⭐️, and great food. I got the Kentucky Club sandwich made by Ronin. He's so polite and knows his stuff. Tyler got our showers ready while we ate. These guys are awesome.
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July 2023 by Adam Bowers
Place is disgusting. Stop here a few times a month and it’s gotten worse. Bathrooms are absolutely nasty. If I could give half a star for cleanliness I would.
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June 2023 by N Parks
We are a trucker family and this place is amazing. Extremely fantastic staff and customer service, ⭐️⭐️⭐️⭐️⭐️, and great food. I got the Kentucky Club sandwich made by Ronin. He's so polite and knows his stuff. Tyler got our showers ready while we ate. These guys are awesome.
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June 2023 by S Alter
On the way in town we stopped at the BP gas ⛽️ station across the street. Wishing we had gone back there on our way back out of town. They say Pilot - Logo and everything, but NO discount for GoodSam members at this one. They personally told us they are not a Pilot.?Hum, I don’t know ? about that? It sure looks like it is to me. Come on, gasoline ⛽️ is high enough!
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June 2023 by Bryan S.
I called up Pilot 3 weeks before these pictures were taken. Nothing cleaned. Told the cashier. "Not my job" "we are short staffed".Their is no excuse for this in my opinion.They don't care!
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June 2023 by CryStyles By Stylz Wilson
Great quick n go type of gas station and I like that it's connected to a steak and shake
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May 2023 by Phil M.
Stop here at least 10 to 12 times a year on the way back and forth to St. Louis. Mile marker 126. Place is always clean plenty of food and plenty of gas pumps. Everyone that works there is extremely polite and helpful. I doubt there are any JB supporters working here.
