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November 2023 by Zechariah Moss
January 2023 i lost control of my still brand new looking 2018 malibu car on the highway coming home from Springfield. the front of my car was torn off by the guard fence.I took my car to True with Full Coverage insurance to pay for everything ($1000 deductable i payed out of pocket, cash).My car took over 6 months to get back to me, and was still in need of repairs.My radiator was still busted and needed replaced, my tint strip was never replaced on my windshield. The seams were crooked and a bunch of clips broken on the drivers door and front bumper and around the top corner of the hood, by "them at True". My car was left out in the rain with no windshield, but a small tarp draped across the dash, so now sometimes my display and radio goes haywire.All the meanwhile i keep being told that they were waiting on parts. but almost as soon as i mention a lawyer, i got my car back but still in need of repair. I kept getting excuses and promises that "They would take care of me" and "We're gonna fix everything for ya" only to have my car get scratched up and dirty when they wanted to have my car again to fix door locking issues. They had my car 4 times and loaned me a gas gussler for 2 times. and each time managed to not get it fixed. I keep getting excuses that they are waiting on some guy to show up for the tint strip and no straight answer other than "We're gonna take care of you like i said, remember?"so... Body work on my car got mostly done (uneven seams and missing clips) but all sorts of inside damages still need fixed, all damages inside done by the mechanics at True. Scratched up control panel on my driver door. Unlock button doesn't work on the inside of my drivers door. Water in the dash has computer problems. no tint strip replaced on my windshield. oh yeah, my rotors got all rusted sitting for 6 months (the owner even said with his words thats what happened) but they expected me to fix that on my own too.there's more to go on about but i'm stopping here.These guys are a rippoff, liars, and thieves.Took my money without completing repairs is same as stealing.
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November 2023 by Gary Davis
Quick estimate, ready car rental, and great craftsmanship.
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November 2023 by Jill Loveall
Very respectful and did great work. They also have access to Hertz rental!
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August 2023 by Rachel B.
I DO NOT Recommend using this incompetent auto body shop. Never fixed my car outside of cosmetic. Here it is almost a year later and my claim is still OPEN. Having to use another company through State Farm to get my car fixed.
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July 2023 by Nick Ladage
10/10 recommend! My Toyota Camry was fixed within a timely manner, and looks like the damage was never there. The staff was so helpful and made a all-around great experience.
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January 2023 by Lisa Tucker
This morning my car was badly damaged by a hit and run driver, and left undriveable. Treu gave me very helpful advice and had an estimate ready in very short order - even tho they knew I would likely opt to have my car towed back home (2 hours away) for the repairs. They are polite, knowledgeable and honest!
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August 2022 by Philip Chapman
The Best in Lincoln, Illinois for body work on vehicles.
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July 2022 by Mark Thomas
They did a good job with helping me with my tirer and battery. I will take my business there for now on I was very impressed with Neal tire
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January 2022 by Mark Johnson Sr.
They refused to give a estimate till the other insurance company decides if they are paying When my insurance said they will pay now and go after other insurance company
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July 2021 by Shari Teal
We have been using Treu Body Works forever! Not sure that means our family is bad drivers. (Haha!)Never been disappointed in the work they have done!
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May 2021 by Dawn Bland
they did a excellent job on my car . cleaned it up looks like a brand new car.. thanks so much....
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May 2021 by Jennifer Woodruff
We broke down on I-55 and they got us right in and fixed our car immediately! Their staff was wonderful and we are truly grateful for their kindness, generosity, and quick service!
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March 2021 by Latoyia Shuford
Very rude unprofessional and racist, terrible service should be put out of business. My daughter is a college student at Lincoln the owner talked to her and treated her very badly
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March 2021 by Cahayne R.
KEEP HAVING TO TAKE MY CAR BACK SEVERAL TIMES AFTER PAYING THESE PEOPLE TO FIX MY CAR AND STILL HAVING THE SAME ISSUE! Very annoying and inconvenient especially with small children to trust a business with getting your car repaired in a timely manner and getting you back on the road safely... NOPE! Not with them!! They try, but very incompetent! ALSO... Count on them taking atleast 3x as long to get you your car back.. even for the simplest repairs! IVE BEEN PATIENT, understanding, polite(even when I should've lost my top) and then I got blamed for THEIR INCOMPETENCE!! That's what I get for giving them chance after chance to get it right!! Phyllis is great, polite, patient and kind! Hell all of them are kind people, but couldon't seem to fix my car right!
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January 2021 by Foxx Lette
That did a great job on my car looks brand new and the people were vary nice and helpful. They even have a little dog sweetest thing in the world.
