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September 2023 by Kiersten McEuen
Absolute worst nail experience I've had. The man was rude and abrasive, and as others have mentioned, he filled over the TOP of my cuticles that desperately needed removed. Will not return. Negative stars lol.Services: Sculpted nails
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September 2023 by Benny Wilson
This place is terrible. I had a one of the guys and he did an awful job. Very thick and sloppy and too thick around and on my cuticles that when they grew out they lifted up and water got under them and caused a fungus. Some of them also popped off from the terrible job at the cuticles. Never again!
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August 2023 by Anastasia Cerchi
PSA; DO NOT and I mean DO NOT go to VI Nails. I went with a friend Saturday afternoon to get eyelash extensions. Her name is Vikki and I just found out she is not a licensed lash esthetician! My eye started hurting really bad last night making it red and swollen. I could barely even open my eye! I woke up this morning and my eye was so swollen/red/crusted and I couldn’t open it at all! I called my friend and showed her and she has an infection as well. I call the salon and talked to Nikki and told her our eyes are infected and we wanted a refund and she said no. I went in and had them removed and she put the remover on my eyes for almost an HOUR. Are you serious!? At this point I’m convinced she used super glue because they were not budging. They finally started to come off… after tugging and pulling on my lashes and applying layer after layer of harsh chemical on my eyes and a stab to my eyeball from her tweezers too. I will never go back to this place. Worst experience ever.
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July 2023 by Ami Williams
Had a pleasant time and it wasn't too busy. Even tried the powder dip for the first time. I will be back. ?
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June 2023 by Holly Farrell
I have tried a few places but these guys are always willing to try my crazy ideas! I’m super happy with my new set and the time they took to get it right
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June 2023 by Hilary
Took two 11 year old girls who wanted their nails done before a wedding. They had pictures and pointed out exactly the colors they wanted. One wanted an acrylic set which was done roughly and poorly by a man who made her nervous and did not talk to her. The other just plain did not get the very simple paint she wanted. We spent 7 hours trying to fix the nails with the girls in tears. Weirdest and worst nail salon experience of my life.Service: Nail designs
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May 2023 by Tiffany Craig
The prices were good. The customer service wasn't the best. They only had 2 people working, they didn't even have anyone there to do designs. My daughter and I showed up 10 minutes early and still had to wait like 20 minutes after our scheduled appointment before they started on our nails. The lady I had was rough, and kept yanking on my hand, mind you I told her I had some nerve issues and my wrist and fingers tend to tense up. It was hard to have a conversation with them because they did not speak English very well.
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May 2023 by VioH (Zahh)
Have been here frequently, going regularly for pedicure, always satisfied with the care and attention they give us. Love the massage and hot wax. This place is always very clean and everyone does their job in a professional manner. Highly recommend visiting and also getting your Deluxe Pedi.
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April 2023 by Alisa Harris
Yesterday my MIL and I went to have a girls day ! I was excited I haven’t had them done it a while . So we go in she gets her normal gentleman that takes his time I think his name Is Dan , he did amazing on hers ! I go to the other guy that’s there he asked what I want I tell him a fullest and cateyes. He was so rough with my nails. He didn’t clip them or file my nails before putting on the acrylic nails, and then proceeded to COVER my cuticles with the acrylic powder . Then I noticed my nails were filed crooked. I informed him, and he said that he’s following my nails, and then I asked him to fix it because my other side wasn’t crooked. He just did a very poor job looking at my nails. I wish that he would’ve took his time if I do go back, I will request to have someone different :(
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December 2022 by Laura Hedrick (berry)
Rude, irresponsible worker, she didn't pay attention to what i wanted or what she was doing. If i could pick no stars I would!!
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December 2022 by Joan H.
I've been a customer of VI Nails for a long time. I like the majority of the staff and have felt in good hands with them. It's steadily been declining in quality and service for quite some time now. I feel terrible writing this review but after yesterday I don't want anyone else to make the same mistake I did. My daughter and I went to get a pedicure and she also wanted a manicure. We weren't asked what type of pedicure we wanted, so we got the basic. Not a big deal, it's cold out, I was just looking to have a girls day with her. Upon her manicure, her nails were not cleaned, cuticles touched, lotion on hands, nada. She's 7 so most of the time at VI they have not done the whole shebang. Still I was patient and not the biggest deal. THEN...... THEN we went to check out. I was first told $70. I couldn't make that make sense in my mind. Then, the person who was checking me out went back and forth with another co-worker and the price went up to $75. Here's what I should have been charged based on what I received: $28 - standard pedicure $10 - childrens manicure $20 - Spa pedicure $5 design for her Totals: $63 AT MOST considering she didn't get $10 worth of a pedicure Won't do it again. We almost always go out of town and VI is a last resort and it was just an absolute waste of my money. Would rather go without.
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August 2022 by Molly Spence-Hawk
Did not feel valued as their customer. My dip chipped after 2 weeks. My daughters dip chipped in 2 days.
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June 2022 by Tania H.
I'm from out-of-town, but I visit my mother at least once a week. Out of all the salons in the area, the reviews for this shop drew me in. It was the middle of winter and I had a nail emergency. The salon tech was kind enough to take me in, late at night, near the shop's closing time. It was such a lovely experience. I actually talked my mom into getting acrylics with no-chip gel. We've been there once again. I feel comfortable visiting this salon while I'm in the area. Five stars for kindness, accommodation, skill, and professionalism.
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May 2022 by Shanna Woodruff
Kim whom I believe to be the owner operator did my fill this morning. She was less than pleasant. She was short tempered , rude and by far the worst fill I have ever had. Polish was gloppy. Nails were filled crooked. I never get regular polish I always get the Shellac. However I was so upset I wasn't going to send and extra dime . The price for a fill is $25.00. When I went to pay it was $ 30.00. I asked her why and she stated it was because she had to take my gel polish off!!!WHAT?? I do not recommend and will not be back. If I could leave a negative 5 stars I would! Shame on you KIM!Service: Acrylic nails
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January 2022 by Danielle Letterle
Always do an amazing job on my nails
