-
March 2024 by Robert Klingender
Amy the rep who helped me provided service exceeding my expectations. She helped me by reducing my bill and completing a claim form to get a replacement phone. Shop here in confidence!
-
February 2024 by Darcy Zaretzky
*Edited to add that despite the store owner’s response below, no one reached out to me after I emailed. My issue has still not been resolved. Don’t be fooled by their responses to reviews!Unfortunately, I will never purchase a phone from this store again and I advise anyone else not to as well. When I upgraded my phone with Amy in August, I was told that I would be getting AirPods Pro as a “free” promotion for trading in my old phone. 4 months later, I received a bill with a $20 charge for these AirPods- turns out that I am financing them for a year. I tried to rectify this issue with Amy as well as with the store manager, Randall, but unfortunately he said his hands were tied due to being a 3rd party seller (which I was not aware of when purchasing the phone), even though he acknowledged that this was his employee’s error. He said he would have his district manager call me back, but this never happened. He did not seem to care about the $240 extra I am spending that I did not sign up for or about his store’s reputation. This store is definitely mismanaged, engaged in false advertising to make sales, and does not care about their customers.
-
February 2024 by The honest Man
Go ask for Gabe!!! Good service !!!
-
February 2024 by Sir Zhirafff
Andrew was exemplary knowledgeable and helpful, resolved all my issues very quickly.I am very grateful to him and would recommend the store to everyone
-
January 2024 by generic spook12
The store manager Randall was very helpful and helped solved my problem. I recommend coming to this store
-
January 2024 by charlie tudor
Store manager was very helpful and I very much recommend coming to this store for any problems on your phone, he was very helpful and understanding.
-
December 2023 by Nataly Krutik
Service was amazing, very friendly, Randall was very helpful and answered all mh questions.
-
November 2023 by 민효연
Amazing service, helped me with my phone, and Randall & Amy are so polite and helpful
-
October 2023 by Liam Berry
Very helpful, saved me a lot of time, and resolved my issues very quickly.
-
October 2023 by Oddy
Good IQ but Zero Battle IQ they scammed me for around 1000$ dollars and still lied to my face very low Battle IQ
-
October 2023 by Bayarmagnai
So bad scammed me for 800$ they lied to me on trade in. Nice customer service but zero intelligent
-
September 2023 by Will Schmetterer
I worked with Amy at the Lincolnshire AT&T and she helped me get set up with a new Iphone VERY quickly. She made our entire experience extremely seamless and easy. Thank you, Amy!!
-
September 2023 by Vi Flemenbaum
The employees are always very helpful here. Amy was wonderful!
-
August 2023 by jose guevara
The representative was very knowledgeable, helpful, and I would definitely recommend that store to anyone, customer service is great.
-
July 2023 by Thomas Price
This store is so amazing saved me $20 on my bill Michael is so great needs a raise Randall and Amy were super helpful with re setting my passwords as well best store!!!
