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February 2024 by Nicolas Ryding
Usually go to this location to take care of my business needs. The staff is very helpful, friendly, and make it a smooth process. Overall, an excellent BofA location.
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February 2024 by Lena Artsiushyna
Fast service !
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February 2024 by Adil Sadyrbayev
Professional staff . Quick service . Thank you for your help Allan , Alena .
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January 2024 by Ахметов Тигрлан
Thank you very much, polite staff, special thanks to Vlad and Elena for their professionalism
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December 2023 by Oleksandr Nosov
The best bank with the best employees! Souls solve issues quickly! Highly recommend ??
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November 2023 by Anton Bedenko
The visit was fast, wonderful and professional team.
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November 2023 by Torr Corp
ATM never works
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August 2023 by ChungHee Lee
Give compliments to nice staff (Alena & Paola) who made my visit enjoyable with a comfortable service !!
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August 2023 by Armen Bayrakhtaryan
Thank you Dave, Alena, and Paola for helping my mother in law setting up her new checking account!
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October 2022 by Alexandr Khasanov
(Translated by Google) Excellent service, everything is done quickly and clearly, I recommend! It is especially good if you speak English poorly, there are Russian-speaking employees!(Original)Прекрасный сервис, все делают быстро и понятно, рекомендую!Особенно хорошо если плохо говорите на английском, есть русскоязычные сотрудники!
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September 2022 by Вячеслав
Excellent bank. The staff are polite and very educated. Alena Varfolomeev and Gleb Medvedev helped to practically solve our problems. Health and prosperity to such people and offices!
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September 2022 by Shved
Excellent bank. The staff are polite and very educated. Alena Varfolomeev and Gleb Medvedev helped to practically solve our problems. Health and prosperity to such people and offices!
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September 2022 by Anastasiia G.
An unpleasant story happened to me in this branch of the bank. I run a Russian-language YouTube channel in the USA to help immigrants. My name is Anastasiia Germanavicius. On Wednesday, September 14, 2022, I made an appointment with Alena (a bank employee). I came with a refugee from Ukraine to help her open her first credit card. I had previously discussed with Alena that I would ask questions on the topic "how do immigrants open their first credit card in a bank" I needed this information for the channel. I decided to just write down the answers on paper and later tell on my channel. My questions were quite simple, for example, "What is the period before due date." Alena gave the following answer to my question: "How long are you in America, you don't know how to pay for the card?" To which I replied "my husband does this." Alena answered "then ask your husband how to pay." We spoke in Russian, she began to use professional terms in English. To which I have new questions. Then she began to not politely continue the conversation, shaming me that I have poor English. For all subsequent questions, the answer was the following: "Look for the answer on the Google ," I said that if she refuses to answer, " just tell me this, and we will contact another bank" . She said that she couldn't say much in the bank, I got the impression that the Bank had something to hide, that a lot of information was not available to customers. She just looked incompetent, and in order not to answer questions, she said that not everything can be told to clients. She showed her irritability and dislike for me. Thanks Gleb (another bank employee) softened the situation and we calmly completed the process opening card for my friend from Ukraine. I also ask you to thank Gleb, an employee of this department. He was very friendly and helped us and answered all our questions. I felt insulted and humiliated after talking with Alena. I'm going to tell this case on my channel, I don't want my subscribers to get into this situation in the office at 195 S Milwaukee Ave. Lincolnshire, Illinois 60069. I will find friendlier employees in other banks to which I will refer my subscribers.
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April 2022 by Окси Манчук
(Translated by Google) Very good staff, they helped immediately and told everything on a credit card. Special thanks to Alina?(Original)Очень хороший персонал, сразу помогли и всё рассказали по кредитной карте.Особая благодарность Алине?
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March 2022 by Shriya BS
we had a wonderful and smooth banking experience with Zach. Both Elina the manager and Zach were supportive and went above and beyond to provide a seamless banking experience here !! Good service.
