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November 2023 by Christopher Setmeyer
Estes has definitely stepped it up. Good service…both dispatch and drivers.
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September 2023 by Jesus Corripio
Clara Ortiz from the Wilmington, California officeIn 20 minutes, he resolved a 03-week delay that we had for a shipment to Brownsville, Texas.Additionally, he proudly represents Estes-Express Lines, since he not only told me that it is the largest freight company in the United States, but the best...!!!
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October 2022 by andres higareda
Great place to work my team is really cool and my super is great to get along with ??
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July 2022 by Andy Himebaugh
I tried to coordinate delivery of a barbecue grill with Estes and they completely failed. 1) They wouldn’t reschedule delivery even though they assured me that they had two times; 2) they didn’t ring my doorbell when they arrived, they ringed one of my neighbors; and 3) they left my barbecue grill in the middle of my sidewalk instead of inside the building. Businesses, please avoid shipping your products with Estes.
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July 2022 by Bogdan Pigan
Drivers try to avoid this place. They told me they are busy and you have to wait 3-4 hours for unloading few skids which took them 10min. This is only logistics place where they don’t take you upon arrival. If you have 3-4 drops and get some load to go back to Canada it’s impossible in one day. Never cam back
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April 2022 by Jeffrey Seidel
i always look forward to any freight that involves estes 111 north chicago terminal. it is run my mary alice who was dispatch there before becoming terminal manager . she has her finger on the pulse of all her coverage area. dispatch for pus is daniel who i have know for years since he was doing outbound at elgin. he covers pus as well as any dispatch can cover them. and we have gary doing the outbound. to have quite a team there. the drivers are as awlays at all estes terminals the finest and most skilled in the industry.
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September 2021 by Matt S.
Had large item delivered 9/29/21 early on time, Driver was professional and courteous, package was shipped with great care, a company that stands above the industry standards!!!! Highly recommended...
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June 2021 by Adrian Andercau
Shipped 20 red oak stair treads from Il to Mn. One tread is 10.5 lbs . One tread is 36" wide, 11.5" deep and 1" thick.A few weeks later, got notified that the pallet's real weight is 950 lbs, not 250 lbs as I emailed the broker and unless I have proof of weight ( I wonder how can I do that) the additional charge is $293 which basically doubled the shipping cost.I will try to find out if there is any way to avoid this kind of scam in the future. In the meantime I will look for an honest carrier.Same "great idea" is common practice for some dumpster companies. Weeks after pick up, they charge your card random amounts: the dumpster was over loaded.... .
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June 2021 by Steve F
Service sucks!
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May 2021 by Todd Matoba
Nearly impossible to get anything picked up from this company. Their terminal is less than a mile from my warehouse yet they can't make a simple pick up. "Vanessa" told me three times the driver is on his way leaving their terminal in Lincolnshire. Unless he's pushing the truck it doesn't take over an hour. (driver still isn't here) Every time I see one of our customers route freight through Estes I tell them they will probably have to wait a few extra days just for the freight to get picked up. Two days and 5 phone calls and the freight is still on my dock. One thing I will say positive is that the drivers are always polite and friendly.
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November 2020 by Zie
Great people here and great truck driver
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June 2020 by Graciela Casarrubias
Horrible company package arrive at their location at 8am and the Lincolnshire location is 20 min from my house I had an appointment at 4pm and at 3 they call they can’t deliver the package. They don’t care about their clients. They know that you didn’t pick his services they were chosen by other companies for being cheap. Any complaints they just hang the phone.
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March 2020 by Eric Alcantara
The dispatchers are friendly anytime I call for a pick up, as well as professional, courteous and quick. The drivers are the exact same as the dispatch. I deal with a lot of rude truck drivers all day but Estes always comes in to the office friendly and positive. Thumbs up all the way, including toes!!!!!
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August 2019 by Keith Grottanelli
My first time dealing with Estes was 4 & 1/2 years ago and I have never regretted it.
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July 2019 by Jennifer Thompson
Worst company ever!!!
