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February 2024 by Jayme R
Terrible customer service and horribly disorganized. Would not recommend and will not be using them in the future.
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December 2023 by Steven Kupisch
Very condescending employee I had to deal with. I had never shipped something international before and it was like pulling teeth to get the employee to assist me. She pushed the paperwork in front of me, quickly went through it and purposefully stepped away. When I tried to ask clarifying questions, she talked to me like I was a child even though she new it was my first time filling this out.She made it very clear that she didn't want to help me, was annoyed that she had to answer questions, and couldn't wait for me to get out of the store.I will gladly go out of my way to avoid ever stepping foot in this store again.Only gave 2 stars because, as far as I am aware, my package is actually getting shipped.
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June 2023 by Laurie o.
I went to this facility on Tuesday. I was sending a sealed styrofoam box with a vial of blood. This was my last step before being listed for a transplant. I was anxious and honestly afraid of making an error. I appealed up the guy working there - he kept his distance and said customers do it themselves. I honestly did not know how to do it. I started up peel address label and he said no leave that / then I attempted to seal envelope and he said no no the one on inside , all the while keeping his distance and 0 offer to help or even be polite. All he had to do was assist me with the package directly, like ups does. Very disappointed in this local branch and hope a different one will have better customer service as I will be needing to use fed ex a lot in the future.
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May 2023 by Amol Naidu
Horrible customer service, extremely rude and impatient employees.
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December 2022 by Rajarshi Roy
Extremely Bad Customer Service especially by the associate named Tylan. Kept Grumbling and misbehaving with all customers.
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September 2022 by Sean Craft
I was surprised to read some other customer reviews for this location! I have been here several times and the location is convenient and I have always been treated nicely. On my most recent visit, I worked with Tylan. He was incredibly helpful and friendly, though, I arrived at his store almost near closing time. I appreciated his positive attitude and helpful demeanor! And I got the prints I needed. I was in and out in under 20 minutes. I'll most definitely be back!!! Thanks, Tylan ......
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August 2022 by Frank Vignocchi
Our visit was quick and efficient. We needed large architectural drawings printed and the staff took good care of us. In and out in 15 minutes.
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August 2022 by h
young lady had a major issue with me as i was simply p/u an item. mumbled thru her mask fri 5/27 , waved her hands as though i was stupid and gave bad attitude. i will never , ever use fed ex again , let alone lincolnshire. worst attitude ive ever seen. and i think shes the manager? wow. good luck. good riddance
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June 2022 by h e
young lady had a major issue with me as i was simply p/u an item. mumbled thru her mask fri 5/27 , waved her hands as though i was stupid and gave bad attitude. i will never , ever use fed ex again , let alone lincolnshire. worst attitude ive ever seen. and i think shes the manager? wow. good luck. good riddance
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February 2022 by Vineeth K V
Good location. Poor attitude. I wasn't asking for much - just some help. The response was the opposite of what is considered customer service or friendly behavior. I have to agree with some other recent reviewers on that.
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November 2021 by nana namgalauri
The customer service is terrible! I went there and they were rude to me and my daughter. Would not recommend going there at all.
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October 2021 by Chawn White
Customer service is NOT their strong suit. Actually, they are horrible. I have had to work with three ladies in the last two weeks and they are NOT helpful. For some reason I had to GUESS what it was that I needed to send a package. For some reason they were stingy giving me the information I need.Even though this is the closest location to me. I will not be going back there. It would be nice if UPS was close.
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October 2021 by Susheela Jayaraman
They were super helpful and friendly.
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September 2021 by john appleseed
This FedEx office has an employee named Araceli a bit of an attitude problem. Won’t be coming back here again.
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September 2021 by Marine V.
FedEx has got to be THE WORST carrier available. I order a lot of items and FedEx has not gotten any, NONE, that they have carried correct. They have either delivered it to the wrong address, lost it, misplaced it, etc. NOT ONE TIME have they delivered a shipment correctly. And try to contact them and talk with an actual human. Talk about sidestepping and avoiding. So they have a "virtual assistant" which is just another way of avoiding trying to explain their abysmal service. I have decided, that if a company ships through FedEx, I will not order from them. Period.
