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March 2024 by Daisy Deng
I waited one hour to get a Covid 19 test, while there was no line in pharmacy department. After 3 hours I have not seen any result yet. I and other people tested at Walgreen in different location did get result within 30 mins as said in Walgreen website. I Do not understand how this location is managed at such low efficiency and careless! When you need Covid 19 test, please consider use different location or go to different stores.After 32 hours I got the email of the result, Negative. Should I trust the result? NOT AT ALL, because I got Covid 19 positive tested in a clinical office. Please do not go to this Walgreen for any tests. THEY WILL DELAY YOUR TREATMENT AND CAUSE YOUR MORE SERIOUS PROBLEMS.
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February 2024 by Kristie Raducka
Pharmacy is slow slow waited 25mins in the drive thru… no reason they can’t help people inside and in the drive thru
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January 2024 by Denis Nikuliak
Don’t recommending to make refunds here of any products. Terrible work of male staff, not organised manager did mistake in transferring incorrect amount to my bank account. Still can’t decide this problem with them. Don’t spend your time there just go to another walgreens
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January 2024 by Taras (Koronn)
very unpleasant work of male staff, not organized. horror, we will have to wait a long time
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December 2023 by James Bezy
Please PLEASE hire more help in your pharmacy. Everytime I come here you have 1 person juggling the counter and the drive thru. She is a saint and I fear she will choose to leave you because she is getting so overworked. Look at your reviews walgreens and wise up!
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November 2023 by Randal Lee
Another Walgreens disaster. Long gone are the days of pharmacy customer service. I’m typing this while waiting more than 90 minutes for my vaccination appointment and still no time scheduled for the pharmacist to give the injections.
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October 2023 by Kaylee Johnson
For pharmacy only:On the app, it stated that there was an issue with my insurance, but there was no action required. After a couple hours I became concerned, so I called the pharmacy and the technician was very sweet and explained that my doctor sent the wrong amount of supply. He then stated that I myself need to call my doctor to resend the normal supply of medication. He said they should then have my prescription ready within two hours.Wasn’t that hard and I understand that I’m sure they’re busy so I went and head and contacted my doctor. My doctor resent the prescription correctly right away.Six hours go by, so I re-called the pharmacy. I was on hold for over 45 minutes. I decided to then drive to the pharmacy myself to hopefully get an answer and be able to pick up my prescription. I get there in the drive-through and waited for 20 minutes with zero help or acknowledgment from any staff! I I ended up driving away and headed back home in distress.I would like to add that I understand the entire world, especially pharmacies are understaffed right now, but do not promise people that their medication will be ready at a certain time or refuse to help them. These are not normal orders such as online shopping, food, Amazon, clothes etc. We are talking about MEDICATION in which some times is life threatening if people don’t receive in an appropriate time. I work in customer service so I understand that anything can happen at any given point but PLEASE communicate and respect better!
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October 2023 by SMC
Worst experience at a pharmacy I have ever had in my life. DO NOT ever have your doctor send a prescription here.My doctor called me and needed to prescribe me an antibiotic for an infection I have been fighting for a month. Lincolnshire was the most convenient Walgreens for me to pick it up under my circumstances, so she sent the prescription there and I would be able to pick it up within a few hours.I arrived and gave the pharmacist my name and date of birth. She asked me if I had insurance. I did, and gave her my insurance card. She says “this is a medical card. Do you have a prescription card?” I said “yes, this is my card”. She says “don’t you have a prescription card?” I told her this is my medical insurance card, the only card I’ve ever needed to get my prescriptions. She starts typing, then a minute later tells me “your prescription hasn’t been filled yet due to an insurance discrepancy. It’ll be about 30 min.” So I wait because I need my prescription.About 15 minutes later, another pharmacist calls my name. She tells me “you have an infection but your doctors directions are not correct and we need to talk to her first.” Confused about this answer, I wait patiently.45 minutes later she tells me “we called your doctor. She hasn’t called yet. We can’t give you this prescription until we confirm with her the directions. You are supposed to take it 4 times a day and her directions are not. We close soon so I can have it ready for you after we confirm with her.”So a pharmacy took it upon themselves to override a doctors prescription. Unbelievable. I’ve NEVER in my life experienced such a problem. Do yourself a favor and DO NOT EVER have a doctor fill a prescription at Walgreens Lincolnshire or any Walgreens for that matter. I now have to wait until tomorrow to get my prescription which I will NOT pick up there. I will have my prescription transferred elsewhere, which such a problem would never arise.
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October 2023 by kevin gramm
Blocked in drive through from 5:50 pm until 6:40 waiting for Rx’s. I’m an older man and I peed over myself. Thank you Walgreens for hiring the speediest, most courteous and attentive people. It’s not these poor employees fault. They are working hard to feed their families. Now because penny pinching corporate who are COMPLETELY insensitive to their employees and their customers you morons have older women who get out of car and walk to window and pound until served. I got the picture. And others who are in physical disarray are peeing on themselves, WHY. Walgreens has an empathetic disconnect with their customers. THEY DON’T CARE! I would like reimbursement for my soiled pants and car seat. Shamefully unacceptable.
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October 2023 by Jim Schiavo
It’s sad to read the negative reviews of Walgreen’s Lincolnshire. Everyone is short staffed. Don’t promise a prescription time, not honor it and then get a huffy attitude when you’re asked when it will be actually ready. The attitude isn’t coming from just the high school kids- it’s the entire pharmacy department. What’s astonishing is the fact that this pharmacy is in the backyard of the corporate headquarters and nobody seems to care. Get them some help, give them a break and then ask them to lose the horrible attitude. It doesn’t matter if you approach them with kindness and empathy- they are overwhelmed and don’t care!
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October 2023 by Antonio Cervantes
Extremely poor service. The staff refused to fill my prescription oder by my doctor, which has been the same for years , due to a stupid technically on their mistake... since when is your job to question doctors???
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September 2023 by Anna M
I wish there was an option to put zero stars. This Walgreens is hands down the worst pharmacy ever. It is poorly mismanaged and the pharmacy is always running behind. Employees are teenagers who couldn't care less and seem to take joy in making customers miserable. Please shut this place down and put up a different pharmacy. Lincolnshire deserves better than this.
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September 2023 by John Panchisin
I happen to be a Lincolnshire resident and the service at this Pharmacy is a disgrace to the WALGREENS name. Almost every time I order a prescription its a nightmare. No one every picks up the phone. All you do is get put on hold. Literally I have been put on hold, on and off for days with nobody answering. Finally I just hang up. Time to switch to CVS. What a shame............
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September 2023 by Chris Mural
Line out the door for the pharmacy. Only staffed with one pharmacist and one tech. Every time takes 45 minutes and calling takes an inordinate amount of time too. Corporate refuses to address continued issues.
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August 2023 by A B
Pharmacist told me I had to cancel my new Medicaid insurance in order to get my prescription since Medicaid didn’t approve. Wanted to pay with GoodRX. Wouldn’t let me pick up until insurance was cancelled even tho Dr approved & I have taken same med for years. STATE TOLD ME THAT IS CRAZY! Thanks a lot, now I don’t have insurance! I will be filing a complaint with the State Board.
