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May 2023 by Helen Marshal
Thanks to Caryn, I always leave this store with beautiful clothes! Love shopping here! Wonderful staff and excellent selection!
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September 2022 by G F
The ladies working here are very helpful the clothing really beautiful enjoyed shopping there!
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January 2022 by Gaielle L
The ladies working here are very helpful the clothing really beautiful enjoyed shopping there!
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January 2021 by Emily G.
After looking at the older comments and seeing one that said coming in here is like stepping on the set of Mean Girls, I think that is the perfect description. When I walked in one employee who was talking to a customer didn't lift her head up. The other employee who was not talking to anyone also didn't look up. Both employees were wearing their masks under their nose. After looking through the items, I could not find one thing that I would wear. I decided to spend my gift card on jewelry. When I went to check out, both employees once again did not budge. I dropped the items and headed out. I do not plan on coming back.
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August 2020 by Jim Falcone
Really nice dresses very fitting and in style and reasonable prices! My wife loved the ones I bought her!
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August 2020 by Tracy Davis
Very busy store, they do good. Nice place to shop. And the price isn't to expensive.
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August 2020 by Evelyn Gomez
I love the clothing here! I want to buy everything! The associates are friendly and very helpful, will definitely return!
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February 2020 by Alex B.
The lady Diane, tall brunette is a despicable human being. Over a year ago, I was trying clothes on and she made comments that I did not look good or what I was trying on, I should not have been, in a way that was so rude. I left in tears. I contacted the manager and she apologized, and gave me a gift card. Ok, So, tonight, I had a return. I did not realize at first that Diane was checking me out. I mentioned that one of the blouses had some spots on it. Very faint, I did not have to say anything, but I thought it was kind of odd maybe it was a return or something? She repeatedly said how they would never sell a shirt with spots on it. Well she would not even have seen the spot if I did not mention it, it wa so faint. She must have repeated herself a few times, and I finally said well you did sell it to me this way. Are you insinuating that I made the spots? I was getting mad, as I knew I didn't. I then realized it was her!! And here she goes again, being rude, disrespectful. I purchased these items two weeks prior and noticed the spot early on, knowing even if I had chose to keep the shirt, which I wasnt going to, I would need a new one. I did not even try on the shirt until today to determine whether i was going to keep it or not. Nothing was worn, all tags on. She walked away, apparently called the manager, comes back and tells me that they are going to keep my clothes and the manager will deal with this tomorrow. I could not believe my ears. There was no way, I was going to have to come back to make another trip to deal with this. There was no way that I was going to be treated this way as if I did something wrong., when I didn't. I was so upset, so mad. I called her evil. She is. This woman is downright evil. I cannot believe that this store would want this woman representing it. I am calling the district manager and corporate first thing tomorrow morning. I took my clothes. I refuse to be falsely accuses and treated this way. I still am shaking and my chest hurts. I am so disgusted. This woman, Dian is an arrogant cold mean person. The exact opposite of what kind of person who should be dealing with women and customers. I am also contacting the BBB and the Lincolnshire Chamber of Commerce and any other company out there. I should press charges. That is how upset and inappropriate this was.
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November 2019 by Casandra M
Diane is always so wonderful! Knows what I like!
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October 2019 by Fyllis Ward
I love love love this Store, I live in Arizona and Not one white house Black Market compares to Lincolnshire,IL. Kim is fabulous, was wonderful and so patient. Kim took care of all my NEEDS-ordered my things and happy I did.
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September 2019 by Carol Y.
Do not shop the Lincolnshire Illinois location White House Black Market. Their staff is rude and will make you feel like like you stepped on the set of Mean Girls. I have gone to that location multiple times and have always felt terrible for giving them my money. No matter what you're looking for or what you need you're made to feel terrible and if you go against an opinion of one of them they will gang up on you or snub you. That is why I shop next door because I never have that problem. It doesn't matter anyway all of the malls are closing down this will be next, it's just a matter of time.
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July 2019 by Scott Gordon
Still holds up.
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April 2019 by Sue Cohn
Great styles
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March 2019 by Daniela Morotti
I love this shop , all the ladies are wonderful and kind . I come here often and Stefania is so helpful. Thank you Stefania , Kim and all the ladies who work here
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March 2019 by Eye Spy
Wow, I couldn't believe the sales staff. They were attacking me left and right. I couldn't wait to get out of there fast enough
