Avis Car Rental in Lincolnwood is a well-regarded location known for friendly and helpful staff. Customers appreciate the quick and easy process of renting, especially when it comes to switching cars or getting the right vehicle quickly. Deidra and other staff members are praised for their excellent customer service, taking the time to assist with reservations and vehicle issues, often going the extra mile by calling other locations to find cars when needed. The location offers a variety of vehicles, including vans, SUVs, electric, and luxury cars, making it convenient for different travel needs. Check-in and drop-off are described as smooth and hassle-free. However, some customers mention that prices for rentals with a debit card can be high, and there can be discrepancies between online prices and actual charges. Overall, the location provides reliable service, with staff who are friendly and accommodating, making it a good choice for travelers in the area.
Such a great experience with new management, Ahmed's customer service deserves definitely 5 stars!!
December 2025
ahmed was very helpful, good customer service with clean car 👍
December 2025
Disappointed that the car i had reserved and confirmed wasn’t available but a genuine thank you to the man up front who called to ensure i would have another at a nearby location as nowhere else in the city had any available.
