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November 2023 by Nnacy
I have been banking with them for last 3 years and believe me this is the worst online bank customer support you can have. They blocked my own card and giving me hard times for re issuing a new one. The customer service inputs info in their system wrong and then we the customer have to suffer the consequences by going through giving them right info.
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November 2022 by Kelli M.
I have banked at Bank Financial for over 20 years. I'm disappointed that after losing my debit card, I have wait 7-10 days for a replacement card to be mailed to me. Other banks can print debit cards on the spot. Everything is always so antiquated.
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July 2022 by Apples Oranges
Efficient staff and cordial.
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October 2020 by Mike Yoksnod
Waited in the lobby for almost an hour to see a banker even though there were 7 people working at the time and only one other customer, then asked for a manager, but he was way too busy, so after another 15 minutes we just left. One of the tellers was very nice and apologetic, that’s about the highlight. If you want a real bank just go across the street, if you have some shows to catch up on then this is defensively the place to do it
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May 2020 by Robert Reznitsky
Best bank branch in Lincolnwood Illinois. They follow up on fraud on your account in minutes. Bank calls you or e-mails you on the spot. Best Best customer service in any bank I have ever dealt with. In 20 years with bank they are the best.
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August 2019 by Eric Sweatt
Amazing staff Great bank!!
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March 2019 by Renata W.
good service and nice people. Lina took time to explain all option to me.They have many location so it is helpful.
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March 2016 by Dan Lo Fat
Great bank, but please , edit control verifiers, check the Sunday hours. Their branch has been for decades until quite recently (November 2015), Lobby AND Drive-up hours at 10am to 2pm. Since December 2015, their hours shifted on Sundays from 10:30am to 2:30pm. Someone keeps reverting these to 9a to 1p which for Sunday which has never been their case. This is my second time editing this branch.