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December 2023 by Saundria Gray
Need more nose piercings
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October 2023 by Kristy
The young lady who worked there this. past Sunday showed true excellence and she didn't even have a coworker. She was fast, kind and efficient!
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September 2022 by Kat Neylan
I didn’t even know the other person in the store worked there until we were ready to check out. She didn’t even make eye contact when we walked in and just sorted through the jewelry and played on her phone.
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September 2022 by Kat Greenberg
Closed an hour early even tho the sign in the window says 6…
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July 2022 by Annie Vazquez
On July 17 . 2 employees were just behind the counter while they put the gate down. The gate was down for hours . Eventually I left very disappointed that people like that get paid .
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July 2022 by Heather B.
We arrived at the Lincolnwood town center mall at 10am, and Claire's says online they open at 10, however by 12pm they finally opened... despite having employees inside. The metal fence was closed. Maybe they'll be open later, but clearly you need help.
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May 2022 by kate t
Any time I've gone in there's only one person working. Staff seems overwhelmed and understaffed. You will wait over 20 minutes to get checked out or get help.
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May 2022 by Musa Shongwe
This was the most horrible service experience I ever had. Completely RACIST!! She was willing to help quicker and faster when she thought my non-Black friend was the customer. As soon as she saw it was a Black customers she was serving, she pivoted to prioritizing serving all the Hispanic people who came AFTER US. We waited for an hour and eventually left because she kept passing us to continue serving people who came way after us. I was going to buy so many things, instead this ruined my daughters birthday who ended up waiting at a shop witnessing racism play out in front of her when she wanted to have her first ear piercing experience.
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February 2022 by Elias Fernandez
Waiting in line and no sales person is available. I will not be buying here.
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December 2021 by Melanie D.
How does this place stay in business? I've gone there twice and both times they were closed, despite the hours posted on the Claire's website. The other stores in the mall were open. They need to correct their hours on the website so people don't waste their time driving all the way out there for nothing! Note: the store never opens before 11am! Cushy business hours??
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October 2021 by Kira Geselowitz
Just got my ears pierced here today (second piercing higher up my lobes) and it was wonderful! Great customer service! Sweet, professional, highly sanitized and safe. Then got a discount on cute earrings for when I'm ready to switch out. Highly recommend this location, thank you!
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August 2021 by Amy C
The lady who worked at the store was completely unprofessional, she had a bad attitude and her tone speaking was horrible. She didn’t provide any good level of customer service when I was at the store.
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July 2021 by Faduma Ahmed
So I went to Claire’s with my 11 year old daughter and my 2 sons. My daughter wanted her second ear pierce and we went all together around 3:10 pm on Friday, July 16. There was another customer who also wanted her second. There was this blonde lady working and snapped at us and the others. It was her turn and she sat on the chair she started yelling at me and she told my mom and brothers to stay back. I said she had bad attitude and customer service and that she should learn better. Then I left the store. It’s a nice place, but it has bad service with bad employees.
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July 2021 by Nat
Lady was extremely rude and impatient
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June 2021 by Claudia Dalmeida
This lady should be fired. I never saw such an impolite employee. I wish I could give zero stars
