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November 2023 by Finnegan6674 (Kevin F)
It's Dunkin, what more needs to be said.
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September 2023 by Antonio Izaguirre
Good place service nice atmosphereHighly
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August 2023 by Leilin Zhen
Bad and rude customer service! The lady cashier even doesn’t understand cold or hot. I read from the app for a free iced drink, but she make a hot one and charge me. Even though she scan the free drink barcode. Seams no trainings at all!
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July 2023 by Marty Levin
I love the donut holes and the strong
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June 2023 by Carolina Boege
Horrible customer service. The man working there is very grumpy. I inquired why the price online is different from when I bought he was very rude about it and had no explanation. I won't be coming back for sure!
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May 2023 by Gilly Fliegelman
One man show. Waited 10 minutes never got to place my order. BAD
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May 2023 by SD Sneh Darji
Don’t know how to make drink there is no sugar in my refresher
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April 2023 by Larry Martin
I usually rate Dunkin high. Not this one. Poor/rude customer service. Go to the one on Devon and Crawford. Worth the drive.
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January 2023 by Huzaifa Anis
The lady who took my order was being obnoxiously loud while talking to her co-worker. On top of that I had ordered a medium iced French vanilla latte and she didn't even add the French vanilla syrup. The customer service at this Dunkin is awful.
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January 2023 by Hannah Marie
Ordered decaf and made sure to confirm with the person who made it that it was indeed decaf coffee in the cup he gave me. He said yes, but he was lying. I order decaf for health reasons and I don't think it's acceptable that this happened.
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November 2022 by Brent Almeida
Been waiting 5 mins and not even a hello when there is nobody else in the store at 230
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October 2022 by T Sojo
Customer service was subpar. Walked in and two employees were arguing about what seemed to be a quarter. They didn’t acknowledge my presence for a couple minutes. When they eventually did, they took my order in the most curt way possible. Needless to say I’d be going to other Dunkin’s in the neighborhood next time.
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October 2022 by Nazim Uddin
this dunkin donuts will be closed for Demolition soon.
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October 2022 by Sasha Gee
I've been coming here for over a year now to the point where they know my drink. As soon as I walked through the door they confirm my drink & start making it and are very friendly for the most part. But there has been VERY FEW times where my iced coffee has come out watery & tasteless so I KINDLY ask them to fix it (redo it), and the lady would start catching an attitude & starts complaining in her language in front of me out loud (because that's what it seems like based on demeanor and tone which is disrespectful & not hard to tell). It has been Iike three or 4 different occasions already and I am not putting up with it anymore. I still say "thank you" and I get ignored. I'm unfortunately done with this location although it was a distant convenience. There's another Hispanic young guy who works there with a disgusting attitude every time but I at least can say he gets the drink right. Otherwise, the ladies work hard and are nice most of the time.
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August 2022 by Paul D
Best Dunkin in Illinois. Fast Service and they get it right every time.