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July 2023 by Muhammad Khan
Nice apparel for summer plus a 50% discount worth shopping ? .
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July 2023 by Glenn Johnson
Stopped in Express last week. I was looking for a few items for my wife as we were going on vacation. The Mgr Lucy Williams and team were very helpful and knowledgeable about product. Presented a few pics of the type of style and Ms Williams made it happen! Great job. Will return.
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July 2023 by Dragana Petric
I normally refrain from leaving negative comments, but I have been buying clothes from Express for over 5 years now, and I have never had such negative experience like today at this specific location. By far, the rudest and most condescending employees I have ever encountered.
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June 2023 by Lisa S
I’ve been to this location several times and have had good experiences. Today, I came first thing in the morning to make a return. The employee, Lucy, was so incredibly unfriendly. It pained her to even make eye contact or say hello to me. So rude. The whole interaction left a bad taste in my mouth. Don’t bother with this location. Just go to old orchard! If she is in a management position, I’d reconsider.
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June 2023 by Rocio Cabrera
Very rude staff - namely just one lady with long black hair. I saw a nice dress and took one from a rack that had many dresses. A lady who works here came up to me and said "did you take that from that rack?" I said yes. She immediately looked annoyed and said "please don't do that". I apologized immediately. I asked where I should get the dress from instead. She pointed to another rack I hadn't seen. I apologized again and started to look at that rack. And then she quipped "you took the dress from the display rack". I apologized and said "I'm sorry I didn't know". She said "obviously" with a rude tone. All of this happened within moments of me entering the store and shopping. I'm not sure why she was so rude - I don't know what's going on with her life, but it's clear she's not a kind person. I did h like her service so I left without continuing to shop or purchase.
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February 2023 by Blink 4style
I love this store the tall guy working there is extremely helpful. I alway order pick ups from there.
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January 2023 by Faith Adams
No one asked if I needed assistance. Employees were kind of dismissive.
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December 2022 by Nathaniel Bibat
Staff were very kind and helpful.
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October 2022 by Robert Nichols
Lousy overpriced male clothing selection
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April 2022 by Parcero salsero
Today I went to make a purchase taking advantage of my birthday bonus of $25 dollars that expired today... when I asked about a purchase to take advantage of my bonus, the employee who attended me was unfriendly I didn't even want to check my points in favor in the system...BAD SERVICE...previously this store stood out for the good service offered by its employees...too bad everyone left...
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January 2022 by Christine 13xo
Cute clothes. Organized.
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January 2022 by Jonathan Perez
I miss the days you would not know what to get with all the choices they had. Now it is a bit empty. Another one lost to online shopping.
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January 2022 by Paola Cardenas
The manager Berenice Martinez is unprofessional, she said she doesn’t accept the Express digital credit card and since my husband has me as an authorized buyer she didn’t allowed me to pay with the credit card . My husband called customer service and he was told she could’ve just call the verification line they have for those issues but she didn’t wanted to deal with it . She needs to get fired for her poor customers service performance.Update : 12/24/21Nothing has changed. This lady is just amazing! She’s rude and mean over the phone . She hanged up on me several times. She needs to get fired !!
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January 2022 by Bret Ruiz
Selection was limited. The clothes use to have more style!
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December 2021 by Angela N
Good selection here but they really need to train their managers to do better customer service.