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September 2023 by Aaliyah Framke
Hands up best Sephora!First off when I walked into Sephora it's always busy but Gabby found her way to help me through different perspectives of the stores. I was scattered from the hair spray /gel to the makeup.. and she was super patient and very attentive to everyone in the store when it was just her and Michelle helped me out with samples that I will finally decide what foundation i really want.. and she is very passionate about their jobs and informative .... super friendly Sephora I will be back
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September 2023 by Kari
Girl named Michele I think is just wow I love having her even if we only met in the register for getting a sample, she is just kind I love that girl
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September 2023 by H Antunez
Knowledgeable and patient, Michele answered my daughter's questions. Thank you so much cuz Im always in over my head with these things.
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July 2023 by CM D.
Management doesn't seem interested in actually STAFFING this store. Good luck finding help. I finally gave up and left after my last two attempts to buy things. No one to help me, no one at checkout.
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July 2023 by Gabrielle Skoropad
Michele was nothing but the best when it came to customer service satisfaction. I appreciated her kindness in helping me!
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July 2023 by May Ra
Michele went above and beyond to help me out today, I appreciate it so much and I will definitely be coming back!
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May 2023 by Mochi Sochi
They never have enough staff at these kohl’s Sephoras. Only one person running the cash register and assisting customers. You’re better off going to an actual Sephora or shopping online.
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April 2023 by AKaay Zaaa
My favorite beauty store!! Everytime i walk into this store I am greeted & the ladies actually listen to me then help me accordingly. I recommend this Sephora above all. Some of the reviews left for this store are disgusting and unbelievable. They don't always have what I want in stock but that's not their faults how can you leave them a bad review for being out of an item? LOL. WEIRD. Some of you have never worked in customer service and it shows. clean store, knowledgeable employees who always show me what's on sale. I hope these rude reviews don't discourage you ladies!! The audacity of some people is crazy
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April 2023 by zineb laamarti
The ladies working there are so ridiculous specially the one with short hair she kept us on the line for long time even that was no one in the register and when I complained about that she was acting with me like go f… yourself never go to that store anymore I prefer the old orchard one
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March 2023 by Nimesha Harshani
I’m some who is Never complain or leave a bad review. I went to newest Sephora at lincolnwood mall to buy some foundation and concealer. I really wanted help to find my shade. I asked a cashier ( big Mexican lady) if she can help. She came over and took a concealer opened it and gave me ghe sample strip. I was so confused. I asked what should i do with it. Ahe said blend it i was so shocked. If i know how to find my shade I wouldn’t ask help from her.i said I don’t know how to do it. She said well then look for something else.. she was the worst employee I’ve ever seen. Unfortunately she treats everyone same. Then there was a another customer she said she asked help and she was so rude to her as well… so disappointed.
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March 2023 by Blink 4style
This Sephora is the best. Girls working there are so nice and helpful.
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February 2023 by Wilde Hart
Sabrin was very helpful, knowledgeable and friendly. I really appreciate her help. I definitely reccomend this location for the excellent customer service. Will return!
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December 2022 by Eliza Turla
Omg Michelle is my favorite at Sephora she is the definition of customer service. Very polite, very attentive and welcoming
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November 2022 by Bella
Great service!! Kind, hospitable & patient. Helped me find the perfect gift sets for my family members. Thank you ladies!!! See you soon!
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October 2022 by Jacob J.
The pop-up space they utilize within Kohl's is wonderful four big stars. Find them on the first floor nearest the mall entrance. Those of you seeking Sephora products should enjoy all that they offer. The design, the layout, the bright lighting, the spacing of products and displays, it works. I think signage could use some tweaks. Not all pricing is present and stocking doesn't always stay in line with said signage. Most customers should be able to locate needs. Most products are geared towards those feminine. That's just a low-key way for me to dog their men's section. I wanted to treat myself the other day. Moisturizers for bald men & those specific for us with melanin. Also products for beard management during winter. The selections are few. Worse, they had a newb working the counter and she didn't know much about men's products. No wonder nobody asked if I needed assistance. Bummer, Ulta or Amazon will have to do for now.