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April 2025 by karen narkus
Be warned: Ashley Fletcher was my contact person, and though she sounds like a kind professional woman, she’s a snake with a sweet voice who claimed to represent an upfront, honest, Christian company who does not farm out work. Lies and no return calls after a disaster moving from CA to MI. The truck that showed up in MI was one guy with a UHaul who hired a local guy from Craig’s list! The hired hand showed up at the property, and there was nothing we could do if we wanted our stuff. Boxes were lost and furniture was damaged. They claimed not to be Brokers, but who they are. The guy who showed up bought our contract. He refused to get unlimited on phone and Unlimited would not pick up our call. There’s a reason the way they collect funds. They also jacked up the price substantially after the sq ft quote when arriving in CA. They did not do estimate in person but over the phone, and their coordinator Carrie also convinced us everything was fine and above board. If you’re moving out of state, spend the extra money on a well-known, well-reviewed company if you value your property. Suing and getting some reimbursement is impossible. We went with mid-level quote company, and I was fooled by very well trained con women. I also couldn’t find bad reviews. They will hold your property hostage. They will lose and damage your property as they store it waiting to mate loads on trip. I will check periodically to see my review stays.
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March 2025 by Kalli Hooper
The positive reviews are fake, notice how they all have no other post history. This moving company is terrible, and will charge you far beyond the quote to lose and break your stuff
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March 2025 by Suzan
The driver tried to raise the price the night they came to pack me up, then the next leg driver refused to unload my belongings when they got to U-Haul storage unless we paid them an addition $300 because of the amount of steps, on 1st floor to put it into storage. I was going to pay the extra after I had to contact the local Police because they were rude (being nice by saying rude) to us & the U-Haul employees. They wouldn't unload until we gave them a check for $300.00 & no name filled in the payee space.
When we unloaded the storage units, boxes were crushed & things broken that had "FRAGILE & GLASS" written on all sides of the boxes. Furniture had gouges on table tops, end tables & curio cabinets. These items were wrapped, so it had to have happened after they unwrapped them.
Their Supervisor would not return my calls after the unload day. I wanted to tell him how bad this driver (supervisor) acted. So no response, I could only give them a review.
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March 2025 by BRENDA RUCKER
My sofa leg on the chair arrived broke.
I was not reimburse for the cost. I did not receive a phone call regarding my issue
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June 2024 by Jamie Orefice
This company lost so much of my stuff and damaged items in the move AND during unloading. They lost my baby’s dresser, damaged the crib and bassinet, damaged my bookshelf, and lost several boxes of books of great value. Do not use.
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June 2024 by Ben Dellaperute
So much lost items in the moving process. Most was from our wedding registry and we won't be able to replace ourselves. Broken glass and dishes made the unpacking dangerous.
It really broke our hearts to see such terrible management of such few items. So much destruction and we only had a few boxes and a few pieces of furniture to move with them.
I will be filing a claim. Hopefully they will replace but if they treat us how they treated our stuff then we will be even more disappointed.
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May 2024 by Greg Sumlin
Would not have even given one star! PLEASE, please do not use this company to move. They do a great job of "hooking" you in. Their customer service representatives where so nice and easy to work with, but the moving staff and process was traumatic. Once they show up, it's chaos to load everything up. The same when they drop off (which they don't guarantee). Showed up at 5:00pm on a Saturday night. They are in a hurry to do everything! If you don't sign off on their list of demands they will just leave. Again, the initial information given sounds great, but VERY misleading. We looked at reviews and saw the low ratings; however, went with this company from a friends recommendation. Never again, save yourself the time!
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May 2024 by Janice LeBlanc
Worst moving company ever and I move every 4 years. So I have used several different moving companies in my lifetime. So many pieces were broken, scratched, or completely missing (my fire pit)! And they charged me a great deal more than we agreed on.
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April 2024 by Lisa Miller
This company handled my relocation with professionalism and promptness throughout. This colleagues expertly packed crates to ensure that nothing would be damaged during transit.
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April 2024 by none business
This company was a bait n switch from a company in FL called Cross Country movers (that now are temporary closed) this company showed on out of state job 1 1/2 days late and had a family member drive the head mover to print out paperwork. They seemed like they were packing alright, or not considering their work attire not appropriate. The guys that made the delivery 12 days later, lectured me that they couldn’t fit the semi truck in the apartment complex. He had called me the day before and told him I wasn’t qualified to make that call (about the truck fitting) but I would said no to that.So they changed me an extra 300.00 to walk the stuff 250 ft. Both guys wore, what I call shower shoes and a lot of attitude from the main guy. They took all the paperwork with them and stuff that was obviously broke and acted like it was no big deal. (I felt like this was looking shady so I took pics of all the paperwork sitting on the counter, before they grabbed it) Now trying to deal with all the broken stuff and 4 missing boxes is such a pain. No apologies no rush to settle anything and the insurance company has 200 cases ahead of mine.I contacted the BBB and wrote a letter to them and not much after that.They offered 300.00 dollars for $2000.00 worth loss and damage. They are paying pennies for pounds of clothes electronics etc.It is now April 2024 (move was Aug 2023)It haven’t resolved the damages and losses. And no check still
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April 2024 by Kenneth Alton
I want to thank these folks! They loaded my items attentively and expertly. I was conscious about my new double-door refrigerator, but they packed so carefully. I wholeheartedly suggest them.
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April 2024 by Andrey Mike
Unlimited moving and storage is an excellent choice for anybody looking for a storage unit or movers. Continue to maintain the exceptional quality of your prior work.
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April 2024 by James Miller
I would recommend UNLIMITED MOVING AND STORAGE to anybody planning a move since they handled everything for me, kept me informed throughout the process, arrived when they said they would, and I didn't find any broken goods until I had unpacked.
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March 2024 by Annelle Meader
David and Peter were very careful with my fragile things. They did everything possible to protect my belongings. They quickly answered my questions and did a great job of keeping me up to date. They made moving stress-free, and I recommend them because they were kind and skilled.
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March 2024 by Courtney Hall
Your company was very helpful when it was time for our child to move to FL. It was great working with your two guys. They are the best at what they do because they are knowledgeable, caring, and happy to help. Please know that I will definitely recommend your moving company to anyone I know who needs one!
