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8:30AM - 5:30PM
616 Bridgeport Terrace Ste M, Lindenhurst
Insurance
“Rebecca was extraordinary helpful! She went above and beyond the call of duty! She had that protective Maternal mama bear instincts when helping me switch over from my previous insurance! It was very entertaining and fun to witness over the phone!”
“I had the most pleasant experience working with Cecilia for the past couple days.
We were in need of home owners and car insurance after moving from Cook to Lake, cutting it close to the expiration date from our previous carrier, who didn’t want to move with us.
Meeting with her in person at the office, she walked me through all the options and explained the entire process in detail. It was a lot and overwhelming but she managed to take all the anxiety I had developed away.
She got us covered for all cars and setup with the right options. She handled all communications with our mortgage company and got everything squared away.
She demonstrated such a high level of professionalism with attention to detail which I have never experienced before in my 50+ years on this earth.
Thank you so much for everything!!!”
“I was looking for business insurance and let me tell you she help me out and made the process easy I will recommend her to other businesses owner out there!! Thank you so much”
“The customer service I received from the State farm agent she was phenomenal. She also has great customer service skills. She did an awesome job. I am happy that I had a chance to work with her. She helped me a great deal.”
“I have been in contact with Jack Martin (State Farm) and his team since 1993 when I purchased my first Toyota Tercel car. They have provided both auto and home insurance for several cars, houses, and condos I have owned in Illinois and Wisconsin. I wouldn’t go anywhere else! They are extremely knowledgeable, competent, responsive, and courteous. Whether purchasing new insurance or filing a claim, the Jack Martin State Farm agency makes the process so easy and their follow-up is fantastic!”
“I know insurance is a sensitive topic today but it’s necessary and you want it to work when you need it. I’ve been an Allstate customer for years and will say on the occasions we have called for service it has always been efficient and professional. When we’ve needed follow up it was always timely. What more could you ask for.”
“Jacob Nieves was such a big help! He really took the time to work with me and my wife on our policy and explained everything thoroughly. He was very kind and patient with us. I look forward to working with him!”
8:30AM - 5PM
801 North Milwaukee Avenue, Libertyville
Insurance
“Joe Bertram was very responsive to my immediate needs regarding car insurance and renter's insurance. Joe was positive and confident and that was what I needed when I bought a new car and changing insurance companies. Dawn Wegner contributed greatly by finding affordable insurance and she was very communicative and personable. I am so happy!”
“Thank you SO much to Stacy for all her help today (and for many years!), she was a life saver when I had a flat out of nowhere (it came from my horribly run condo building’s garage) and was having a hard time getting a tow. She went above and beyond, not only helping me, but making me feel at such ease during a stressful situation. I am disabled so sometimes something like a flat when I have just come from the ER or a doctors appointment can feel extra stressful, but Stacy was able to calm me down and put a smile on my face today through everything.
Ive been a customer of Chap Waters office since I turned 17 and my dad has been with them since 1980. Highly recommend dealing with this branch and highly recommend Stacy!
Thank you again!”
“My parents were with them since I was very young and we are still with them. They are wonderful! They truly care and always give great advise. Whenever I have a question regarding life/car/house insurance, they are the first for me to call! Everyone that works there is super helpful and always go out of there way to help. Def recommend to all my friends, family to EVERYONE! You will not be disappointed with there service.”
“This is long overdue but at one time there was no way to publicly acknowledge a business in this way. At one time, my husband worked directly with Cliff. Once we married, I became part of the policy. Eventually, we began working with Leticia. We’ve been married 30 years now. That speaks for itself!!! If it were possible to give more than five stars I would. We have depended on this firm to be professional and efficient but also provide a personal touch. When we call, we know that there’s someone on the other line that knows something about us. I would recommend them to anyone and have done so. They insure our cars and home. Thank you! You guys are much appreciated!”
“I have been with American Family Insurance since 1995 and could NOT be happier with their products & customer service. I was very lucky to have connected with an amazing agent from the beginning. I did not realize how fantastic my first agent was until she retired and I was transitioned to a new Agent -- after several issues with her, I transitioned to another Agent, and had the same unsatisfactory experience. After calling the AmFam HQ in Madison, I was connected with Trevor Pachis of Pachis & Associates -- WHAT A 180* turnaround!
Trevor and I met personally, first, and he gave me his cell phone number to text him directly with any issues I might experience. And he lived up to that promise as I've had to connect with him a couple of times over the past year. Always responsive, always got me in touch with the right person at his Agency, and every challenge I experienced was handled near-flawlessly.
Recently, I had a need to revisit my Homeowner's Policy for changes to my coverage levels, so I texted Trevor & he connected me with Kristi Johnson. I have been attempting to review/revise my Policy for a number of years and had several challenges in doing so until I finally was blessed with having a meeting with Kristi.
What has taken several phone calls & a lot of frustration on my part prior to connecting with Pachis & Associates, Kristi came to the meeting prepared by already reviewing my Policy, had some suggestions, listened to my thoughts on coverage, and she was able to reconcile in 45 minutes what I'd spent blood, sweat, and tears (mostly tears) trying to do on my own for far too long! Kristi knew exactly what I wanted, we discussed thoughts I had (even though I am not an expert), and reconciled everything I needed to in one telephone call. She is AMAZINGLY knowledgeable & I felt like my business was not only important to her, but important to get right the first time so that this could be my last call to AmFam about my coverage.
In short, I am over the moon to have finally found a partner in Pachis & Associates and have the privilege of working with Kristi. I was spoiled with my first Agent & her level of customer service (I just didn't know it) -- I now feel spoiled again, and that has been a long time coming! I wholeheartedly recommend Pachis & Associates and, especially, Kristi & Trevor -- nobody is going to claim that Home and Auto insurance is something you want to spend time finding or reviewing, but at least Kristi & Trevor have taken the pain out of it for me. And that has been a long time coming! THANK YOU BOTH!”
“Had to get the lienholder information for my auto loan updated under my policy and also convince said lienholder that I had the appropriate insurance from Farmers so that they wouldn't charge me gobs of $$$ for separate insurance. Lacey took care of my update request and contacted the lienholder herself to provide proof of my insurance in less than 24 hours from my request - great customer service!”
8AM - 5PM
36735 IL-83 Ste East, Lake Villa
Insurance
“I went through Allstate because my parents have them when I was getting my first new car. They did go through a different branch and have been happy with it. I picked them because of reviews and have not regretted it. They have the best and kindest customer service. Always helpful and prompt. If you call with a question they are great at giving you a breakdown in the way you’ll understand all the options including costs.”
“Dan went above and beyond in helping my company resolve an issue (that Stolarick and Company hadn't created) with an insurance policy written 15 years prior. His efforts on our behalf in both contacting the insurance company (multiple times) as well as assisting us with our complaint to the Illinois Department of Insurance were extraordinary and he helped us get a fair and appropriate resolution. If you want an insurance agent that will go to bat for you or your company, I highly recommend.”
8:30AM - 4:30PM
108 N Milwaukee Ave, Libertyville
Insurance
“Wm. Schwartz & Co always goes above and beyond when it comes to servicing clients. They are responsive and so pleasant to work with - highly recommend giving them the opportunity to quote for your personal or commercial lines of insurance!”
8AM - 5PM
41040 North Illinois 83, Antioch
Insurance
“Review for Liecha Cirelli and Scott Johnson
As we settle into our new state, we wanted to take a moment to sincerely thank you both for your help and support over the years. We truly appreciate the professionalism, care, and reliability you consistently provided.
Your guidance with our home and auto insurance made everything so much easier, and we always valued your responsiveness, time, and attention to our policies. It has been a pleasure working with you both, and we are genuinely grateful for everything you’ve done.
Wishing you continued success, and thank you again for being such trusted advisors.
Liecha, you always went above and beyond!!”
“Michael is absolutely the nicest person to work with. He is always friendly, patient, and genuinely focused on helping you find the right coverage—not just selling a policy. He takes the time to explain everything clearly, answers every question, and makes the entire process feel easy and stress-free.
What really stands out is how much he cares. He pays attention to the details, follows through on everything, and makes sure you feel confident in your decisions. It never feels rushed or transactional—he truly wants the best for his clients.
If you’re looking for someone you can trust, Michael is it.”
“Very good service, they filled out the form for my mother's residence and it arrived very quickly, thank you Alejandra for your services and your kindness ?”
“In short, Mary Ann has been the best insurance agent we ever had. Over years, we went through different insurance companies and various agents but she by far has been our favorite. She is very knowledgeable, professional, and willing to help. Along with her staff Deici, we can always find someone to talk to every time we had questions or ran into insurance issues. Mary Ann/Deici, many thanks to make our life easier :-)”
“Caleb, thank you for being knowledgeable, quick and accurate during our call. You kept your word, that is important to me. Looking forward to the future.
Best regards,
Raez”
9AM - 7PM
119 W Rollins Rd, Round Lake Beach
Insurance
“Hands down one of the best insurance companies in the area! The atmosphere is welcoming and stress-free, and the whole process is incredibly smooth. Getting an insurance policy from Alamo Insurance feels as easy as buying a candy bar. Highly recommend!”
“We've had Paul as an agent for years, back to when he had an Allstate agency. We followed him to Farmers a couple years later due to his personal care for our insurance needs. You won't just be a number with Paul!!! Great agent!!!”
8:30AM - 5:30PM
36104 North Green Bay Road, Waukegan
Insurance
“Garrett is a genuinely professional and trustworthy insurance agent. He pointed out a coverage that even our current insurer didn’t realize we already had, and he advised us to confirm it with them instead of trying to sell us something. His honesty and expertise really stood out. We didn’t switch our policy this time, but he will be the first person we consider if we decide to change agents in the future. We truly appreciate his help.”
10AM - 6PM
112 E Main St SUITE D, Round Lake Park
Insurance
9AM - 5PM
35 North Whitney Street, Grayslake
Insurance
“I wanted to leave this review because this office location has been nothing but super helpful to me. I especially l would like to speak highly of Caitlin Matic. Her customer service is superb, the best I have had in a long time. To me, I am a bugaboo, but she is an efficient and extremely kind with assisting me with my needs. I feel like her replies are done with a smile. Her email and text response time is quick. she makes dealing with insurance very pleasant. She makes dealing with State Farm the best! Great job Caitlin!!!”
8:30AM - 5PM
1225 Tri State Pkwy Ste 500, Gurnee
Insurance
“We've been with West's for several years and I'm very glad we chose to go with them for our business insurance needs and home/auto insurance as well. The entire team is very knowlegeable and always responsive to any questions or change requests. The service is above and beyond and it's been great to have them in our corner.”
8:30AM - 6PM
800 Main Street Ste 25, Antioch
Insurance
“Always picks up his phone. Always extremely helpful. I don't often talk to my insurance people unless something is in the process of going sideways. Jeremy has always been very quick to react. I love his service.”
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“Excellent Customer Service. Although prices have risen precipitously, knowing there is a real person who cares is really important. No Chatbot will be able to replace that.”