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February 2024 by Lisa Wenig
First time visiting and dropped in on a Sunday afternoon for a routine oil change. Service was fast and friendly. Ben let me know about some additional services I should consider but didn’t pressure me like other places do. I took advantage of their coupon and a windshield wiper change. Everything was done well and I’ll be back for my next change when the time comes.
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January 2024 by Lolly H
Called around 320 to see if they had a battery in stock for my car, gentleman put me on hold, came back saying he had 3 different batteries that would likely fit my car. I asked if I needed to make an appointment he said "give me an hour and come on by". I show up, got my car all registered as I was a new customer and sat down. Waited over an hour for him to tell me there was no way my car would be serviced that night and I should come back for the car in the morning. I understand they are busy it's been a very cold week but I specifically asked if I needed an appointment, then waited around for nothing. Ended up going somewhere else.Waiting area was at least warm and clean.
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January 2024 by Jeffrey Hengels
Very good once again. Ben has excellent customer service skills and the mechanics get the issues corrected without any issues. Will continue to have my car serviced at that location!
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January 2024 by Joseph Fuentes
Came into this Firestone with an emergency need. Our van hit some plastic on I-355 , pulled almost off the van plastic cowl cover. The man at the desk was So Kind and helpful ! His mechanic pulled off the almost, dragging cowl cover, didn't charge us and got us back on the road to our party .He even gave my 3 little grandchildren a gift from under the Christmas tree in the waiting area. Thank you for your help and God bless you!
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December 2023 by Armine del Carmen
Fast and efficient
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December 2023 by Ashley M
Stopped by about an hour before closing on a Sunday afternoon for an oil change and tire rotation. No issues getting me in, service was done quickly, and they used a coupon to save me some money. Will definitely return!
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December 2023 by Winston
Over price! I took my car in to get service and one problem became multiple problems that was not wrong with my car before .?
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November 2023 by HaoQi Li
Chris and Ben were extremely friendly, professional, and fast in finding and fixing my tire leak!! I thought I had to change my tire but they found the real culprit and helped me patch up the tire all within an hour!! The other places had long waits! They were so efficient.
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September 2023 by Yvonne Jablonski
I went into Firestone this week after 5pm with some kind of metal piece sticking out of my tire. Bud and Landon were so incredibly helpful! They took a look and helped me with the situation! Super nice guys! I will definitely be returning for any automotive needs.
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August 2023 by Trisha Linwood
This team is awesome. My engine light came on and I was immediately given an appointment for the next day. They quickly diagnosed the problem and clearly explained the steps necessary for resolution. They were professional and courteous. They even applied a coupon. I will definitely return for all my car care needs.Service: Engine repair
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July 2023 by Stephanie Sorrentino
Professional staff. Great communication. I was able to work from there and got a lot accomplished.
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July 2023 by Kurt H
Ken was very helpful and his techs are excellent. Got an oil change and a rotation along wih having them throw in new center wheel caps i brought along. Highly recommend getting your car serviced here and will be back again
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July 2023 by nca francine
I use this establishment quite frequently for all our family cars. Today I wanted some help with a small fix. I was walking in and was greeted by Will. He asked if I needed help and I showed him my issue. He happily and quickly fixed my problem and I was on my way in less than 5 minutes. A big thank you to Will for going above and beyond.
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July 2023 by Mercedes M
I've had many mechanics in the last 20 yrs around town and by far these guys are honest, professional and do a great job! Thanks Ken for all of your help!
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July 2023 by Hal Tezcan
Excellent service, knowledgeable mechanics, great management and best prices makes this shop a gem. A special thanks to Ken who always provides the best serviceService: General repairs & maintenance
