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January 2024 by Janet Hogan
These guys were great! Went above and beyond, highly recommend.
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January 2024 by Antonio Hernandez
Very good !!!
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December 2023 by David Strickland
They took on the project when the other firestone dealership in Naperville said they could or would not work on the car. I would never go back there again but definitely recommend Lisle.
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December 2023 by matthew cummings
Great service, they are always fast and polite when I take my vehicle in. Highly recommend!!
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November 2023 by Queue Cee
These guys seem pretty trustworthy. At least for basic maintenance, they seem to do a decent job.
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September 2023 by Yvonne M.
Bud and Landon helped me the other day when I came in with something in my tire. Both very extremely knowledgeable and helpful! I highly recommend this place!
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August 2023 by Trisha Linwood
The team at Firestone thoroughly explained the issue and quickly fixed my car. They provided prompt and courteous service. I will definitely return in the future.Services: Electrical repair
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July 2023 by Andrey Kuzn
Bad service, bad people, bad experience.Interior of the car was left greasy. Tire was pumped to incorrect pressure.If you can’t remove a nail and fix a flat tire, what job can you do?Shame on you.
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May 2023 by Mike Bowling
Great customer service and outstanding work! This is my go to spot for all my mechanic needs
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May 2023 by Thomas Weiler
Was on 355 and my low tire pressure light came on. Gas stations don’t do air any more so I stopped here. They Aired up Al my tires and I was on my way. Thank you FirestoneService: Tires
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April 2023 by Enrique Pilleux
This location is not providing good service or value to its customers. I recently brought my car for a simple wheel alignment. I scheduled the service over the phone and dropped my car. After 2 days I called to check on my vehicle and they let me know it was ready. To my surprise, after the alignment was done, I realized that the problem was worse and that my steering wheel was visibly off-center now. I called them back to tell them and the attendant shared with me that they don't really have qualifies technicians to perform these simple task. He added that their most qualified person doesn't show up for work every day. It is clear that this business is in dire need of new management and/or ownership. Don't bring your car to this location. It is a waste of time and money. There are better and more efficient locations for Firestone and other brands in the area.Service: Wheel alignment
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April 2023 by Lance Johnston
The service advisor didn't advise well. He attempted to sell me on a $1200 service just based on the mfg. recommendation, not because of any wear on my vehicle. I used to think Firestone was above those slick sales tactics, but apparently not,this advisor was the GM. Very sad.
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March 2023 by Enrique P.
This location is not providing good service or value to its customers. I recently brought my car for a simple wheel alignment. I scheduled the service over the phone and dropped my car. After 2 days I called to check on my vehicle, and they let me know it was ready. To my surprise, after the alignment was done, I realized that the problem was worse and that my steering wheel was visibly off-center now. I called them back to tell them, and the attendant shared with me that they don't really have qualified technicians to perform these simple tasks. He added that their most qualified person doesn't show up for work every day. It is clear that this business is in dire need of new management and/or ownership. Don't bring your car to this location. It is a waste of time and money. There are better and more efficient locations for Firestone and other brands in the area.
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March 2023 by sana Hoff
Excellent ! Justin was very helpful and honest and I appreciated his approach .
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February 2023 by paul osullivan
Very polite professional and informative employees which you rarely see anymore with the workforce of today... brought up safety concerns with one of the truck tires which I was going to save for a spare but convinced me it wasn't worth it... I use my truck for two different jobs and need it to be safe on the road appreciate the concern and attentiveness... would recommend service to others
